[Full Guide] Fix iCloud Backup not Showing Up on iPhone

iCloud backup not showing up on new phone? Old iCloud backup not showing up? This guide will explain why you meet such iCloud backup not showing up problem and how to fix it.


By May / Updated on May 31, 2024

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iCloud Backup Not Showing Up on New Phone

Before replacing my iPhone, I backed it up to iCloud. However, there is no latest iCloud backup showing up on my new iPhone. Please help me.

- Question from Apple Community


Old iCloud Backup Not Showing Up

I'm trying to restore a backup from 7 months ago but I cannot find it when I click Restore. Is there any way that I can get access to the backup that's (presumably) there?

- Question from Reddit

With iCloud backup, we can easily restore lost data or transfer data to new iPhone. However, it sometimes goes wrong, making it difficult to restore iPhone from iCloud backup. Now you find that the right iCloud backup not showing up. What’s going on? Don’t worry too much, next, I’ll tell you why iCloud backup not showing up on iPhone and the solutions to this problem.

If you just upgrade to a new iPhone 14, you can refer to this How to Transfer Data to New iPhone guide to get more tips to move data smoothly.

Why Is My iCloud Backup Not Showing Up?

This iCloud backup not showing up problem can happen for various reasons. When we know the cause of the problem, then we can know how to solve it quickly.

● The problem of Apple server. The iCloud backup not showing up problem will occur when Apple servers are down or undergoing maintenance.
● Poor network connection. iCloud requires a stable Internet connection to work properly. You can view your iCloud backups only if the Internet is stable.
● iCloud backup is incomplete or corrupted. The backup may not be completed successfully due to insufficient storage or the backup might be corrupted.

How to Fix iCloud Backup Not Showing Up

Here are some solutions that can help you fix the iCloud backup not showing up problem. You can try these methods in turn until the problem is solved.

How many backups does iCloud keep? Generally speaking, it only saves one recent backup. So old iCloud backups not showing up. However, it is reported that some users have 3 iCloud backups of the same device.

Tip 1. Check Apple System Status

As mentioned before, the iCloud backup not showing up issue will occur when there is a problem with Apple servers. You can first go to Apple System Status page https://www.apple.com/support/systemstatus/ to find iCloud Backup and check its status.

Apple System Status

If it is not green, it means that there is something wrong with it and you should be patient and wait for Apple to solve it. If it is green, then the server is working well, please move to the next solution.

Tip 2. Check Internet Connection

iCloud backup not showing up on new phone issue will happen when the Internet is poor. Please make sure that you have connected to stable and active Wi-Fi. You can try to reboot the router to refresh the network. Besides, you can reset network settings to fix connection issues.

Steps to reset network settings: Go to Settings > General > Reset (Transfer or Reset iPhone > Reset in iOS 15 and later) > Reset Network Settings. It will restore the network to its initial state and you will need to re-enter the password to connect to the Wi-Fi.

Reset Network Settings

Tip 3. Sign out of iCloud and Then Sign in

The iCloud backup not showing up new phone problem also occurs when ID verification is incorrect. Go Settings app > Tap [your Apple ID] > Tap Sign Out. Wait a few seconds and then go to sign back in and try to find your iCloud backups.

Tip 4. Hard Reset Your iPhone

It may help fix system glitches that caused the iCloud backup not showing up on iPhone problem.

iPhone 8 or later: Press the volume + button and then quickly release. Press the volume - button and then quickly release. Press the side button for seconds until you see the Apple logo.

iPhone 7/7 Plus: Press both the power button and volume - button for seconds until you see the Apple logo.

iPhone 6s or earlier: Press both the power button and the Home button for seconds until you see the Apple logo.

Hard Reset iPhone

Tip 5. Delete Unnecessary iCloud Backup

There is only 5 GB of free storage space to store your backups. iCloud backup will fail due to insufficient iCloud space. You can go to Settings > Your account > iCloud > Manage Storage to change iCloud storage plan or delete unwanted backups to free up space.

Tip 6. Update iOS

Bugs in older versions of iOS can also cause iCloud backup not showing up problem. You can go to Settings > General > Software Update to have a check. If there is an update available, you can tap Download and Install to make it.

An Easy Way to Backup and Restore iPhone/iPad

If you do have iCloud backups, there are actions you can take to get them to show up. However, if the backup is not complete (which you thought it was), then there is nothing you can do about the iCloud backup not showing up the problem.

All you can do now is to make sure that the next backup is complete. However, with only 5GB of free space to store your files, it may not be enough for you. In this case, you can choose to backup iPhone without iCloud.

There is one professional iOS data management tool named FoneTool that can satisfy your needs. It offers various features to help you backup and restore your iPhone in different situations.

● Full Backup & Selective Backup. Helps you back up all data at once or only backup selected files.
● Incremental Backup. Backup newly added data based on the last backup to save time and storage space.
● Selective Restore. It’s possible to view backup files and restore selected files to the iPhone without data erasing.

It lets you back up your iPhone to a computer, external hard drive, or USB flash drive with super-fast speed. Get the tool to back up your important data now! Supports all iPhone and iPad modes including iPhone 14/13/12, iPad mini, iPad Pro, and iPad Air.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Example: Backup iPhone Contacts to Computer

Step 1. Launch FoneTool > Connect iPhone to computer via USB cable.

Step 2. Choose Phone Backup. Go to Selective Backup and click Get Started.

Custom Backup

Step 3. Click Contacts and select the contacts you want to back up.

Choose Files

Step 4. Select a path to save your backup > Click Start Backup and that’s it.

Start Backup

In addition, if you need to manage your iPhone backup on your PC, you can also make use of FoneTool to accomplish this task. The way to do that is quite simple and easy. You just need to go to My iCloud, log in with your Apple ID, and click Manage iCloud to upload, download, and delete files from your iCloud.

Click Manage iCloud

Final Words

Hope one of these methods can help you fix the iCloud backup not showing up problem. If there is indeed an available iCloud backup, there are ways you can get it to show. If there is no backup available, you may need to create a new backup again.

PS: You can contact Apple Support online or bring your iPhone to an Apple Store to have it checked by a professional.

May · Editor
May is an editor who is passionate about sharing computer tips and providing reliable solutions, specializing in iOS/Android and file backup and recovery. In her spare time, May enjoys watching movies, going shopping, or chatting with friends.