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Hello System Restore Problem!

I can’t restore my system SSD from the image (adi.file) which is on external HDD with AOMEI Backupper Pro. It says: Information Code: 4143 Failed to create the Windows PE bootable ISO image, the operation cannot proceed. Please try to make the WinPE bootable ISO image by clicking Utilities -> Create Bootable Media. After creating AMPE nothing happened and I still can’t restore it. Please explain in details how to restore. Thanks!

Thank you so much for contacting us and sorry for the inconvenience caused. Please follow solutions to see if it can help you resolve your problem.

Solution 1. Press Win+R and type cmd in the Run box to open command prompt. Then, run ‘reagentc /disable’ and then ‘reagentc /enable’.

Solution 2. Create a winpe iso (ampe.iso) manually via the steps you mentioned, and then put the iso file to the installation directory of AOMEI Backupper. And you should be able to restore successfully.

Should you have any other problems, please feel free to contact us.

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