7 Fixes to This Account Does Not Have iCloud Music Enabled

This guide will show you how to fix "This account does not have iCloud music enabled" problem. In addition, you will also get an easy way to transfer music between your devices.


By May / Updated on May 31, 2024

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Receiving an error saying "This account does not have iCloud music enabled" on your iPhone, iPad, Mac? Well, you are not the only one who encountered this message. There are quite a few users have reported this problem.


Nicky - She has subscribed to Apple Music

I have 1 iCloud account I use for all my devices and I have purchased an Apple music subscription. When I toggle Sync Library option and after about 15 seconds I get the message saying that This account does not have iCloud Music Library enabled.


Alexis - He does not have a subscription to Apple Music

I recently canceled Apple Music. When I try to play the music I purchased from iTunes years ago, an error message says my account isn’t connected iCloud Music or Apple Music. When you click “OK” a few seconds later it pops up again. The music plays but the error message is annoying.

this account does not have icloud music enabled

Why Apple Music Says "This account does not have iCloud Music enabled."?

What kind of situation do you fall into? It seems that whether or not you have a subscription to Apple Music, you are likely to encounter this error message. This problem usually occurs due to issues of Apple servers, errors of iTunes, improper configuration, outdated operating system, poor network connection, etc.

Don’t worry too much, keep reading to see how to get rid of the Apple Music does not linked to an account problem.

How to Fix This Account Does Not Have iCloud Music Enabled

iCloud Music Library is an easy way to help us back up iPhone music and sync music across devices. It’s annoying when it goes wrong. Here are some proven methods that can help you get rid of the “This account does not have iCloud music enabled” error. You can try the following methods in turn to troubleshoot the problem.

Tip 1. Check Basic Settings

First, make sure that all settings are correct.

● On iPhone: Go to Settings > Tap Music > Turn on iCloud Music Library.

● In iTunes: Go to Account > Choose Authorizations > Select Authorize This Computer. Then click Edit > choose Preferences... > click General > check the box next to iCloud Music Library.

Turn on iCloud Music Library

Tip 2. Check Apple System Status

If all settings are correct, you can go to Apple System Status to see if the server is working properly.

1. Open a browser and visit https://www.apple.com/support/systemstatus/.

2. Find Apple Music and its status.

  • If you see a green dot next to it, then the server is working well, please move to the next solution.
  • If you a yellow or read icon, it means that there is something wrong with the server and that’s why you see the“This account does not have iCloud music enabled” error, please be patient and wait for Apple to solve it.

Apple System Status

Tip 3. Sign Out and Sign In Account

There are 3 ways to sign out and then sign in to your iCloud account.

  • Sign out and sign in iCloud account: Go Settings app > Tap your account > Tap Sign Out.
  • Sign out and in iTunes account: Go to Settings app > Tap iTunes & App Store > Choose your Apple ID and tap Sign Out.
  • Sign out and in iTunes account on computer: Open iTunes app and click Account > Choose Sign Out.

Wait a few seconds or restart your device. Sign back in and try to turn on iCloud music library.

Tip 4. Restart Your iPhone and Computer

A simple restart may help fix system glitches that caused the “This account does not have iCloud music enabled” error. You can choose to hard reset your iPhone.

  • iPhone 8 or later: Press the volume + button and then quickly release. Press the volume - button and then quickly release. Press the side button for seconds until you see the Apple logo.
  • iPhone 7/7 Plus: Press both the power button and volume - button for seconds until you see the Apple logo.
  • iPhone 6s or earlier: Press both the power button and the Home button for seconds until you see the Apple logo.

Hard Reset iPhone

Tip 5. Check Network Connection

The server needs a stable Internet connection to work. If the network connection is poor, your iPhone cannot connect to the server, then you will get the error message. Try following tips to fresh the Internet connection:

  • Turn on and off Airplane mode.
  • If your iPhone is connected to Wi-Fi, you can restart the router.
  • Reset Network Settings: Settings > General > Reset (Transfer or Reset iPhone > Reset in iOS 15 and later) > Reset Network Settings. It will reset your network settings to default and you will need to rejoin Wi-Fi or reset the VPN settings.

Tip 6. Update Your iPhone, iTunes and Computer

The old system has various errors and it’s recommended to update device to the latest version. Not only will it help to help you solve  “This account does not have iCloud music enabled” error but also avoid other potential problems.

  • Update your iPhone: Go to Settings > Tap General > Tap Software Update > Tap Download and Install if there is a new version available.
  • Update iTunes on Windows: Open iTunes > Select Help from the menu bar > Select Check for Updates.
  • Update your Mac: Click Apple logo from the menu > Choose System Preferences > Select Software Update.

Tip 7. Reset iPhone

If all the methods can not help you fix the problem, you can choose to reset your device to factory settings. The reset will reset your iPhone to default settings and delete all the data on your device. Remember to backup your iPhone before factory reset.

Go to Settings > Tap General > Tap Reset (Transfer or Reset iPhone in iOS 15) > Choose Erase All Content and Settings. If you have backed up your iPhone, you can choose to set up iPhone from backup.

Reset iPhone

If you do not want to back up all data with iCloud or iTunes, you may let third-party backup tools like FoneTool help you back up only important songs, photos, videos, contacts, and messages.

With the Selective Backup, you can preview and select the files you need and save them to a computer, USB flash drive, or external hard drive. In addition, it supports selective restoration. For the detailed steps, you can refer to this How to Backup iPhone to Computer guide to learn more.

Custom Backup

Bonus: An Easy Way to Transfer Music Across Your Devices

The iCloud Music Library can help users sync songs across devices, however, it's not perfect.

  • It is a paid function and often has various problems.
  • It requires the stable network to work and you may have to wait a long time for the sync.
  • It does not allow you to share music with friends because it is not possible to transfer music between two accounts.

If you prefer an easier way to transfer music between iPhone and computer, between iPhone and another one without limitation. FoneTool is recommended. This professional iOS data backup and transfer tool can help you transfer music in the way you want.

★ No Apple ID Restrictions. It provides an easy solution to transfer music from iPhone to iPhone with different Apple ID.
★ Purchased & Non-Purchased Music. It allows you to transfer purchased songs or other songs you download from other sources.
★ Quickly Transfer Need Items. It lets you transfer all music in 1-click or preview and select the songs you need via a stable USB connection.

Next, we will give you examples to transfer music from iPhone to computer and import music from computer to iPhone to show you how to use this tool.

Example 2. Transfer Music from iPhone to Computer

Here are the steps to transfer music from iPhone to computer.

Step 1. Donwload, install and launch FoneTool.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 2. Connect iPhone to computer via the USB cable.

Step 3. On the Home screen, click Transfer to Computer option.

Transfer to Computer

Step 4. Click the “+” icon > Choose the songs you’d like to transfer > Click OK to continue.

Choose Songs

Step 5. Choose a destination > Click Transfer to transfer iPhone music to the computer.


Example 2. Import songs from PC to iPhone, iPad

Now you have some music on your computer, and you want to transfer it to your iPhone, or iPad. Follow the steps below.

Step 1. On the FoneTool, choose Phone Transfer on the left pane > choose PC to iPhone.

Step 2. Click the Music icon and add songs from your computer.

select files music

Step 3. Click Start Transfer button to save them on your iPhone/iPad. When the transfer is completed, you can go to Apple Music on the device to enjoy your music.


Besides, if you need to manage your iCloud files, you can utilize FoneTool for a straightforward process. Simply access My iCloud, sign in with your Apple ID, and select Manage iCloud to effortlessly upload, download, or delete files from your iCloud.

Click Manage iCloud

Final Words

That’s all about how to fix the "This account does not have iCloud music enabled" problem. Hope one of these methods can help you get out of trouble. If the problem still exists, you can reach out to Apple Support for assistance. If this guide helps you out, please share it with others.

May · Editor
May is an editor who is passionate about sharing computer tips and providing reliable solutions, specializing in iOS/Android and file backup and recovery. In her spare time, May enjoys watching movies, going shopping, or chatting with friends.