How to Fix Apple Music Make Available Offline Not Working Issue?

If your Apple Music make available offline not working, continue reading to learn about all of the effective methods to fix the issue so that you can listen to Apple Music offline.


By Dylan / Updated on May 31, 2024

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Many iPhone users like to enjoy music through the Apple Music app because once you have subscribed to the service, you can use it on all of your compatible devices which signed in the same Apple ID. And this music app can let you download songs for offline playing, it makes you enjoy music without a network connection or extra fee.

But recently, some Apple Music subscribers make some complaints about the “Apple Music make available offline not working” issue. Many users asked, "why will not my Apple Music play offline?" in some forums. If you encounter the same problem, don't worry, follow the guide below to fix it.

Why Can’t Play Apple Music Offline?

Until now, Apple Support has not given any exact reason caused this issue. Actually, it is hard to tell the exact causes of a certain issue with Apple Music. But according to users’ reports, it can be caused by

• Apple Music crushing
• iCloud Music Library disabling
• device system freezing, etc.

luckily, some common methods are handy when it comes to fixing Apple Music make available offline not working issue. 

5 Ways to Fix Cannot Play Apple Music Offline

The following are some of the common fixes to Apple Music won't play downloaded songs. Let’s go to try these ways one by one. 

Method 1. Restart The Apple Music App or Your Devices

The first way is the simplest method, but it might help you fix many Apple Music problems including Apple Music not working without WiFi. You can try to close the Apple Music app, then restart it again to check whether you can listen to music offline. If nothing works, please restart your device to refresh the whole database. Sometimes, rebooting devices can fix minor errors or glitches.

Method 2. Log out And in Apple Music App

Because Apple ID is used to sign in Apple Music app or iTunes Store on your iPhone, you can try to log out and into your Apple Music app. Or if you have more than one Apple ID, then try to sign in and then sign out to the Music app or iTunes with another Apple ID. It might help you fix Apple Music make available offline not working.

Method 3. Re-download Songs from Apple Music to Your Library

Sometimes, the downloaded music songs might be damaged or incomplete or fail to set “Make Available Offline” correctly, so that you will question: why won’t my Apple Music play offline. On this occasion, re-download songs from Apple Music app to your library is a sensible way. Following the instructions below to try it.

★ Remove the downloaded songs:

Step 1. Open Apple Music app on iOS devices and then select the song that you want to delete.

Step 2. Press and hold the track, then tap Remove icon.

Step 3. When prompted to confirm, tap Remove Download icon.

Remove Downloaded Song In Apple Music

Note: If there is a download button next to the song title, that means the songs are stored in the cloud but not on your device, you need to download the music for offline listening.

Re-download the songs:

Now you can get started on downloading the songs again.

Step 1. Check if you have added the song to your library. If not, then tap a track, playlist, or album and tap "+" icon to add a single song or tap "Add to Library" icon to add a whole album or playlist.

Add To Library Apple Music

Step 2. Go to the Library and select the contents that you want to download.

Step 3. Touch and hold music you’ve added to your library, then tap Download like the cloud icon to download the content on your devices and make them available offline.

Download Song In Apple Music

Note: You must turn on Sync Library to download music from Apple Music to your library (go to Settings > Music > Turn on Sync Library).

This method also applies to those who look for how to listen to Apple Music offline. You can add music over an internet connection, and download music that you've added to listen to tracks offline.

Method 4. Check for iCloud Music Library

Another way to fix Apple Music offline issue is to enable iCloud music library option on your iOS devices. You can refer to the steps to check for it.

Step 1. Open Settings on your iOS device, scroll down to choose Music.

Step 2. Check whether iCloud Music Library option is enabled. (The option should be enabled by default.)

Iphone Icloud Music Library

Step 3. If not, please turn on iCloud Music Library.

Step 4. Then launch the Apple Music app on your iOS-based device and you will find your music tracks in there. You need to tap on the download option to download your chosen music tracks for offline access on your device.

Method 5. Update to The Latest Version of iOS

Apple often updates its iOS operating system and you must make sure your devices are always up-to-date with the latest versions. To access Apple Music offline on your devices, updating your device may make it.

Step 1. On your iOS device, launch the Settings app and tap on General, locate Software Update.

Step 2. Check if there is an update available for your device. If it is, tap on the Download and Install option to upgrade.

Ios Software Update

 Restore iPhone to factory settings

If none of the methods above can't help you, you can restore your iPhone to factory settings with iTunes. But this way will delete everything, including your personal files and settings on your iPhone. So before you get started, please backup your iPhone to computer.

Step 1. Connect your iPhone to your computer. And install iTunes on the PC

Step 2. Run iTunes on the PC, and click the phone icon. Make the "Summary" is selected on the left pane. Then click "Restore iPhone" button.

Restore Iphone

Bonus Tip: Backup iPhone Music to Computer

Although you can enjoy music from the Apple Music app or iTunes on iOS devices and computers, something wrong with music can’t be foreseen, such as music files missing, copyright restriction suddenly, or software crushing, etc. So to protect your iPhone data from losing, you can backup your iPhone music to a computer or a backup disk. One easy-to-use iPhone backup & transfer tool called FoneTool can help you finish the job in a few minutes.

The special features of backup music:

◆ Selectively backup iPhone music to the computer, including the purchased and non-purchased songs.
◆ Preview the music files before backup, and also support viewing the songs anytime after backup.
◆ Allow you to restore the backed-up songs to your iPhone and won’t erase any existed iPhone data.
◆ Change the backup storage path on your computer based on your situation, such as backup to an external hard drive, flash drive, etc.

Download the tool on your Windows computer and backup iPhone music to the computer from now on.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download


From the tutorial, we have offered 5 ways to fix Apple Music make available offline not working issue, hope one of them can help you listen to music offline for free. And if you want to make your music files safer, take FoneTool to backup and transfer your iPhone music.

Dylan · Editor
Dylan is an editor of mobile backup software. He likes to share the latest news about iPhone and iOS, write useful tips, and give solutions to help people solve all kinds of issues.