How to Recover Illustrator File After Crash [Unsaved & Deleted]

How to recover unsaved or deleted illustrator files after crash? Don't worry too much, this article describes 8 simple and effective methods, along with step-by-step instructions.

Ivy

By Ivy / Updated on May 28, 2025

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✨Key Takeaways:

Help! Can you recover illustrator file crash?

Illustrator is one of the most popular editing software, but sometimes the system or software crashes during use, even without time to save your Illustrator file or find it deleted.

"Illustrator crashes when I open an important file, same with another computer. Is it possible to recover an unsaved Illustrator file after a Windows crash? Is there any solution to that?”

Illustrator Logo

How to recover Illustrator file after crash? For unsaved Illustrator files, check the AutoSave or Temp folder. If you activate the recovery feature, check the location as well. You can also try to restore deleted files from Recycle Bin (if it is), then check if there are any backups, or directly use data recovery software.
P.S. All the methods in this article apply to any Adobe Illustrator version, including CS5, CS6, CC, version 2023 (26.3), and so on.

How to recover unsaved Illustrator file after crash (3 ways)

Here we'll show you 3 simple and effective methods to recover unsaved Illustrator file after crash.

▶ Solution 1. Restart Adobe Illustrator 

Just like recover Excel file after crash, or recovering Word files after crash, you can recover Illustrator files after crash with AutoSave feature. It's enabled by default. 

1. Restart Illustrator to trigger the auto-recovery process.

When you see a dialogue box, saying,"Adobe Illustrator quit unexpectedly and the unsaved documents are recovered with [Recovered]", click OK. If it does not respond, force quit and then restart it. 

Unexpectedly Quit

2. Save the automatically recovered file.

It will open the unsaved file with the Recovered suffix in Adobe Illustrator. Click File > Save as to recover unsaved Illustrator files after crash. Please save it with a different name.

Autosaved File

Alternatively, if it does not show you the unsaved file, go to the Adobe Illustrator AutoSave location to find it, You can then open and save it in Adobe Illustrator.

  • For Windows: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator [version] Settings\en_US\x64\DataRecovery
  • For macOS: < your username>/Library/Preferences/Adobe Illustrator [version] Settings/en_US/Adobe Illustrator Prefs
❌ Warning: Every time Illustrator crashes, the data recovery feature turns off automatically. If you don’t want to lose your files in this app, turn it on manually.

▶ Solution 2.  Check the Illustrator data recovery location

Adobe also provides users with a Data Recovery feature to recover Illustrator file after crash. Note it's not enabled during the installation process. You must activate it in Illustrator's Preferences and specify a location to save backup files. If not, your files will be saved in the following path by default.

  • For Windows PC: C:\>\Users\\AppData\Roaming\Adobe\Adobe Illustrator set\en_US*\x64\Adobe Illustrator Prefs/\DataRecovery.
  • For Mac: Hard drive/Users//Library/Preferences/Adobe Illustrator Settings/en_US*/Adobe Illustrator Prefs// DataRecovery.

P.S. In different Illustrator versions, CrashRecovery is also equal to "DataRecovery".

1. Navigate to the default Illustrator data recovery file location. If you specify a new location, please go there.

2. Search for the file with the "recovery" or "recovered" word. Then, select the desired file and rename it to a new one. 

3. Next, open the file using Illustrator and click File. Select Save As to save the Illustrator file.

▶ Solution 3. Check the Temp folder for Illustrator file

You can also check the temporary folder. It’s generated when you are creating or editing a file and goes after you close the file. So the recovery rate is quite low.

For Windows:

1. Go to C:\Users\*Your User Name*\AppData\Local\Temp.

Temp Folder for Windows

2. Find the unsaved AI file. Then, open it with Adobe Illustrator, click File>Save or Save as to recover unsaved Illustrator Files.

For Mac:

1. Go to Finder>Application>Terminal, and run this command line tool.

2. Type open $TMPDIR and press Enter to access the temporary folder in Mac.

Open Temp

3. Then, find and open the unsaved AI file with Adobe Illustrator. Save it with a new file name.

How to recover deleted or lost Illustrator file (5 ways)

Here are 5 useful methods to recover deleted or lost Illustrator files. 

▶ Solution 1. Recover deleted Illustrator file with software 🔥

AOMEI FastRecovery is a simple and easy-to-use data recovery software for Windows 7, 8, 10, 11, etc and Windows Server. It helps to find and recover deleted or lost Illustrator files quickly and successfully due to software or system crashes, accidental deletion, virus attack, and so on.

Best software to recover deleted Illustrator file after crash
  • 👵With a clear graphical user interface, even novices can use it smoothly.
  • 🚀 Quick scan any disk for deleted files (e.g., Illustrator files) within 3-5 seconds. 
  • 🔍Search or filter specific files and folders accurately and quickly. 
  • 👁‍🗨Preview files before recovering. 
  • 📁 Cover 1000+ data types, including Illustrator files, Word files, Excel files, PPT, PDF, photos, videos, etc.
  • 🔥 Its free edition can recover data over 500MB without any cost.
  • 🛡️ Safe & reliable to use as it's read-only and does not cause data overwriting. Please contact us if you have any questions.
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Download this simple data recovery software- AOMEI FastRecovery and install it on your computer. Don't save it to where Adobe Illustrator files were as it may cause data overwriting. 

❌ Please stop using this drive, don't add or write new data to it, or restart your computer after data loss, especially if those saved in the C: drive. The system partition is writing data at all times.

1. Open the Windows data recovery software - AOMEI FastRecovery. Hover the mouse over the disk or partition containing your Illustrator file and click Scan.

select-location-to-scan

2. It will automatically run Quick Scan to find deleted files within 3-5 seconds. It only display the deleted files instead of all data, greatly saving your time. 

Scan

3. You can directly type the Illustrator file name or extension in the Search box to find it quickly. Then, double-click to preview and recover it immediately

The Illustrator files are usually saved as Illustrator PDF(.pdf), AI Illustrator (.ai), Illustrator EPS (.eps), or Illustrator SVG (.svg)

Filter PDF Files

Alternatively, you can wait for the best results. Choose deleted Illustrator files and click Recover. Please select a new location to save recoverable Illustrator files. Retrieving files to their original location may overwrite deleted Illustrator files

⚠️Notes:
  • If you don't find deleted Illustrator files, click the Deep Scan button to scan the disk thoroughly. 

  • Except for Illustrator files, you can also use it to recover InDesign files, AutoCAD files, etc.

It is also able to recover files from formatted hard drive, external hard drives, USB drives, SD card,s etc.

▶ Solution 2. Check the Recycle Bin (Immediate action)

Like other types of files, the deleted Illustrator file will be moved to the Recycle Bin. If your files are deleted recently, check the Recycle Bin folder.

1. Just go to the Recycle Bin on your Desktop.

2. Locate the deleted Illustrator file, right-click it, and choose Restore.

click-restore

▶ Solution 3. Restore Illustrator file from File History

If you are in the habit of backing up important files regularly, such as using File History, you can restore Illustrator file from backup. It saves different file versions, and you can select the specific version you want.

1. Go to Control Panel System and Security and select File History.

2. Select Restore personal files. It will open the file history recovery window. 

restore-personal-files

3. Check if the Illustrator files are there and click the Restore to original location icon to restore deleted files. If not, click the left arrow to locate deleted Illustrator files.

restore-deleted-file

▶ Solution 4. Restore Illustrator file to previous version

You can also try to restore Adobe Illustrator file to its previous version if you enable File History and save over a Illustrator file.

1. Press Win + E to open This PC. Locate the folder which is used to save the deleted Illustrator file.

2. Right-click it and then select Properties > Previous Version.

3. Select the previous folder version and click Restore to restore Illustrator files to previous version.

previous-version-restore

▶ Solution 5. Revert Illustrator file to last version

If you accidentally save your Illustrator file but don’t want to keep the change, you can try to revert it to the last saved version.

#1: Revert illustrator file:

Open Adobe Illustrator and click File > Revert. Then, it will automatically revert your Illustrator file to the last saved version.

Revert

#2: Check the Recent file:

In Adobe Illustrator, go to File > Open Recent Files. You will see the files you recently working on. Open it in Adobe Illustrator and save it with a new file name.

Open Recent Files

How to repair corrupted Illustrator files (2 ways)

If your Illustrator Files are damaged due power surge or system crash, improper editing, converting, virus attack, etc., you can try the following methods to repair them. 

▶ Solution 1. Repair AI Illustrator file

If you create AI Illustrator File with Create PDF Compatible File option, you can convert .ai file to .pdf file and it’s recoverable.

1. Open the damaged .ai file in Adobe Illustrator.

2. Click File > Save as and select .pdf as file type. Then, click Save.

3. Open the converted .pdf file in Illustrator and save it with .ai file type this time.

▶ Solution 2. Repair Illustrator PDF file

For PDF files, there are many PDF repair tools online. For Illustrator PDF file, you can try  illustrator.repair.

1. Visit https://www.illustrator.repair. Click the SELECT FILE button to upload Illustrator PDF files.

Select File

2. It requires an email address to repair your files. Type in and click NEXT STEP to run this repair process automatically. It will ask to you pay for the repair.

Prepare Repair

Bonus tips about recovering Illustrator files 

In this part, you'll get the possible reasons and prevention measures in detail. 

What causes Illustrator to crash?

Adobe Illustrator crashes can be caused by various factors. Here are some common reasons:

✦ Software Bugs: Like any complex software, Illustrator may have bugs or glitches that can lead to crashes. Be sure you are using the latest version of Illustrator.

✦ Insufficient System Resources: Running Illustrator on a system with low RAM or an overloaded CPU can result in crashes.

✦ Corrupted Preferences: Sometimes, the preferences file for Illustrator may become corrupted, leading to instability. Resetting or deleting the preferences file may resolve the issue.

✦ Corrupted Fonts or Files: If Illustrator encounters corrupted fonts or files during operation, it may crash.

✦ Outdated Graphics Drivers: Outdated or incompatible graphics drivers can cause instability. Always update your graphics drivers to the latest version.

✦ Hardware Issues: Faulty hardware components, such as RAM or a failing hard drive, can lead to crashes. Run hardware diagnostics to check for issues.

Enable Illustrator AutoSave to keep unsaved files

1. Click Edit > Preferences > File Handling & Clipboard.

Illustrator Preferences

2. Then, tick the Automatically Save Recovery Data Every option. The default time interval is 2 minutes. You can also change it to a different time interval.  

3. Click Choose to select a new location for unsaved Illustrator file.

Turn On Autosave

4. Check Turn off Data Recovery for complex document to avoid interruption of the workflow.

5.  Finally, click OK to confirm you want to make these changes.

Backup Illustrator files to avoid deletion

AOMEI Backupper Standard is a free and easy-to-use backup software for Windows 7, 8, 10, 11, etc. With it, you can automatically backup your Illustrator file and its changes. It allows you to backup files to internal/external disk, USB drive, cloud drive, network drive or NAS.

1. Download and install Windows backup software - AOMEI Backupper Standard. Then, click Backup and File Backup to backup your Illustrator files.

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File Backup

2. Set the Task Name to distinguish this backup task from others. Click Add File or Add Folder to choose Illustrator files you want to backup.

Add Folders Files

3. Select a location to store your Illustrator files. It can be internal or external disk, USB flash drive, network drive, NAS device, Cloud Drive, etc.

Select Destination

4 (Optionally). Click Schedule Backup and enable DailyWeekly, or Monthly to backup Illustrator files automatically.

Schedule Settings General

5. Confirm the operation and click Start Backup. By default, it will enable incremental backup to backup only new or changed Illustrator files.

Besides you still need to keep your drivers up to date and scan for viruses and malware regularly to prevent data loss.

Conclusion

This article introduces you to 8 effective ways how to recover unsaved or deleted Illustrator file after crash. If you have problems dealing with them, please follow the methods above. AOMEI FastRecovery can be a nice assistant for file recovery. Hope it will help you.

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Besides, you still need to take some precautions to protect your Illustrator file. For unsaved files, please ensure the Auto-save feature is enabled. For deleted or corrupted files, the best practice is to create a complete copy of them in advance.

FAQs 

Can I recover unsaved Illustrator files in Windows 10?
 
Yes, you can recover unsaved Illustrator files in Windows 10 as long as you enable the Autosave feature in Adobe Illustrator. It will save a copy of unsaved file and give you a change to recover them.
Why I don’t find unsaved Illustrator files from its backup location?
 
There are 2 main reasons. One is the Autosave feature is not enabled while the other is you set a new location to save your Illustrator files.
How do I recover Illustrator temp files?
 
The Illustrator temp files are usually located in C:/Users/UserName/AppData/Local/Temp. You can go to this folder and select the file you want to recover, then open it and click File > Save as to make it.
Ivy
Ivy · Editor
Ivy is an editor of AOMEI Technology, she covers backup & restore,hard disk & partitions management and cloud files transfer and so on for AOMEI. She is an outgoing girl and enjoys helping people find solutions to their problems. She loves traveling, eating, reading and so on. She usually hangs out with friends at her leisure time.