Fixes to Voicemails Didn’t Transfer to New iPhone 14/15

Voicemails didn’t transfer to new iPhone 14/15 as expected? This guide will tell you why voicemails didn’t transfer to new iPhone and how to fix this problem.


By Lena / Updated on September 12, 2023

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Voicemail Didn't Transfer to New iPhone


My Voicemails Didn’t Transfer to New iPhone

I got a new iPhone 15 and did a backup of the old iPhone and restored it to the new iPhone. But I just discovered that my old voicemails didn't transfer with everything else. Why did my voicemail not transfer to new iPhone?

- Question from Apple Community

Voicemails Didn't Transfer to New iPhone

Voicemail is an easy way to deliver voice information. You will not miss any important messages if you don’t have time to answer the phone right away. All the sentimental voicemail messages you received are important, however, they didn’t transfer to new iPhone as expected. Why voicemails didn’t transfer to new iPhone? Please keep reading to find the answer.

Why Did My Voicemail Not Transfer to New iPhone?

As is known to all, Apple offers 2 ways to help us transfer data from old iPhone to new iPhone. You can choose to transfer data to new iPhone directly via the iPhone migration of QuickStart or you can choose to restore iCloud/iTunes backup to the new iPhone. Which method did you choose? But in fact, no matter which method is used, this “Voicemails didn’t transfer to new iPhone” problem can occur.

For some reason, QuickStart may forget to transfer your voicemails. After all, it is expected to transfer the entire phone data, but the amount of data is huge and it is inevitable that some data will be missed.
If the voicemail is not transferred with the backup, there are two possible reasons. You may have not selected Voicemail as one of the things you want to backup. Another scenario is that the backup failed and you didn't notice it, so you may have selected a previous backup package that does not contain the voicemails.
In addition, please note that voicemails can only be restored to a phone using the same phone number.

Fix Voicemails Didn’t Transfer to New iPhone 14/15

  • If you find voicemails didn’t transfer to new iPhone, you can try to restart QuickStart to have a try.
  • If you want to transfer data by restoring a backup, you can choose to make a backup again. You may choose to create an iTunes backup on computer.
  • If you think it's a waste of time to try again, you can turn to a third-party transfer tool for help.

FoneTool is one easy-to-use iOS data management tool for iPhone, iPad and Windows users. This tool supports data transfer between iPhone and iPhone, between iPhone and computer. You can let the iPhone to iPhone Transfer feature help you transfer everything from old iPhone to new iPhone.

1. Download, install and launch FoneTool.

Download Freeware Win 11/10/8.1/8/7
Secure Download

2. Connect your old iPhone and new iPhone to computer via the USB cable.

3. Choose iPhone to iPhone Transfer.

iPhone to iPhone Transfer

4. Confirm the source device and target device > Enable backup encryption to encrypt data in the source iPhone.

5. Finally, click Start Transfer.

Start Transfer

When the transfer is complete, the new iPhone will automatically restart. Please note that all existing content on the new iPhone will be deleted. If you just want to transfer some important voicemails, you can choose to AirDrop or email them to yourself.

How to Transfer Voicemails from iPhone to iPhone

Voicemails on iPhone can be sent via AirDrop and Mail. However, you can only send one voicemail at a time. If you want to transfer multiple voicemails, you can repeat these steps until all messages are transferred.

Steps to Transfer Voicemails from iPhone to iPhone via AirDrop

1. Go to Control Center to turn on Wi-Fi, Bluetooth and AriDrop.

2. On the old iPhone: go to Phone app > tap Voicemail > select the voicemail you want to transfer > tap the Share button > tap the name of your new iPhone.

3. Check the voicemail on your new iPhone.

Transfer Voicemails from iPhone to iPhone

 You can also choose to send voicemail via Message, Mail or save the voicemail to Notes app or Files app. If you want to backup your important voicemails, you can save them to Files app. In addition, you can move voicemails to iCloud Drive. In this way, you can access your voicemails on any device.

If you choose to save your voicemails to Files app, then you can let the mobile app of FoneTool help you transfer all voicemails to new iPhone at once. You can scan the QR code or go to App Store to get FoneTool. The tool can help you transfer data from iPhone to iPhone without WiFi.

QR Code

Final Words

That’s all about how to fix voicemails didn’t transfer to new iPhone 14/15 problem. If you don't want to take the time to solve the problem, you can let FoneTool or AirDrop help you transfer voicemails from iPhone to iPhone. In addition, you can contact your wireless carrier for help with this.

Lena · Editor
Lena is an editor of FoneTool, she covers backup & restore, and phone data management and so on. She enjoys helping people find solutions to their problems. She loves traveling, eating, reading and so on. She takes most of time with her family when she is not working.