By Demi / Last update August 4, 2021

Unable to run Home Sharing on Windows 10

I have Windows 10 on my laptop and PC. Home Sharing worked on both for a day and now it shows on the PC but has stopped working on my laptop. I have tried many ways like uninstalling and reinstalling iTunes, logging on as administrator. However, it still doesn’t show on my laptop. Has anyone had the same problem? Any help would be appreciated. Thanks.

- Question from Apple Community

The features in iTunes are getting more and more sophisticated nowadays. Are you annoyed with iTunes Home Sharing not working on Windows 10/8/7 PC? Or do you even don’t know what iTunes Home Sharing is exactly? If so, you are not alone. Read this passage to know better about iTunes Home Sharing and fix iTunes Home Sharing not working on Windows.

Itunes Home Sharing

Part 1. What is iTunes Home Sharing?

iTunes Home Sharing is a feature designed for Apple device, enabling Apple users to share, steam and import media in iTunes library wirelessly with up to five computers or Apple devices that are connected to your home Wi-Fi network.

Part 2. iTunes Home Sharing specs and requirements

After knowing about what iTunes Home Sharing is, it’s time to fix iTunes Home Sharing not working on Windows. Before any specific methods, you need to check whether you missed one of the most important requirements for using Home Sharing on iTunes, because iTunes Home Sharing may keep disconnecting if you fail to fulfill any specifications and requirements below.

Update the software on all your devices. Make sure you have updated the latest version of iOS, iPadOS, macOS. You also need to check whether the iTunes on your Windows is the latest version. You can go to iTunes app > Click Help on the menu bar > Select Check for Updates to make it if there is a latest version.

Itunes Check For Updates

Connect all devices to the same wireless network. Only when all devices are under the same Wi-Fi network, can Home Sharing be available.
Sign in the same Apple ID in every devices. Also, a same Apple ID is another prerequisite that makes iTunes Home Sharing enabled.
Keep your Windows PC on. You have to make sure that your Windows PC and iTunes are on when you’re using iTunes Home Sharing.

Has your problem been solved after checking these requirements? If not, there are three specific solutions for you to fix iTunes Home Sharing not working on Windows.

Part 3. 3 solutions to iTunes Home Sharing not working in Windows 10/8/7


Solution 1. Disable Firewall or anti-virus software

If you’ve installed any firewall or anti-virus software, it may result in that iTunes Home Sharing keeps disconnecting on Windows. As a result, you should disable any firewall or anti-virus software and switch off iTunes. Because each piece of software has its own set of steps and processes, it’s best to familiarize yourself with your anti-virus program’s settings and then follow them.

Solution 2. Ensure you authorized iTunes for use on Windows

Have you authorized iTunes for use on Windows? If you are not sure about it, follow the steps to have a check and enable it.

Simple steps to check authorization. Go to iTunes app on Windows > Go to Account > Authorizations > Choose Authorize This Computer.

Itunes Authorize This Computer Windows

❶ Restart your computer and open iTunes again to see if you can access to iTunes Home Sharing.
❷ You need to keep in mind that you can only authorize at most 5 computers, including Mac and Windows. Deauthorize a computer if necessary to add another one.

Solution 3. Ensure Bonjour Service is working

Bonjour service is software developed by Apple, helping your Windows find other Apple devices on a network, connect to other devices and access shared files. Applications like iTunes depend on it to work properly.

To check if Bonjour Service is working, go to iTunes > Edit > Preference > Select Sharing. If Bonjour Service is working, some sharing options can be seen. Otherwise, it will tell you that the Bonjour Service is not running.

Itunes Bonjour Service Error

To download Bonjour Service, you can uninstall iTunes and download it again. When you download iTunes, Bonjour Service will be downloaded automatically on your computer.

To install Bonjour Service,
Step 1. Find iTunes64Setup.exe or iTunes32Setup.exe (depending on the version you downloaded) > Extract the install files.

Step 2. Double click on Bonjour64.exe or Bonjour32.exe.

Step 3. Follow the on-screen instructions to install Bonjour on Windows 10.

Bonjour Website

Bonus: iTunes alternative to share files

Given a amount of problems you may meet when you are using iTunes, I’d like to recommend you AOMEI MBackupper, an iTunes alternative to share files. Compared with iTunes Home Sharing, you don’t need to worry about neither an unstable network nor the security and privacy of your Apple ID.

AOMEI MBackupper is a professional backup and transfer tool for Apple users.
-You can preview and select files you want to backup, transfer and restore.
-It enables you to manage files in almost all your Apple devices, like iPhone, iPad, iPod etc.

Click Backup

A simple interface and design helps its user handle it quickly. Besides, the data in AOMEI MBackupper can be easily managed in its main interface. Download it by clicking the icon below for free, let’s backup iPhone without iTunes!

Download Freeware Win 10/8.1/8/7/XP
Secure Download


Hopefully, the issue iTunes Home Sharing not working on Windows 10/8/7 can be solved. There are many settings and requirements you have to check before enjoying Home Sharing in iTunes. To make things easier, AOMEI MBackupper is definitely a better choice for you. Share this passage to help more people.