5 Ways to Fix iPhone Stuck on Emergency SOS Screen Issue

iPhone stuck on emergency SOS screen? Read this guide to see how to get iPhone out of Emergency SOS mode.


By Lena / Updated on June 5, 2024

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My iPhone 15 Stuck on Emergency SOS Screen

My iPhone is stuck displaying a screen saying "Your emergency contacts have been notified" and I can't figure out how to stop it. How do I get my iPhone out of emergency SOS mode?

- Question from Apple Community

iPhone Stuck on Emergency SOS

There is no doubt that Emergency SOS is a great feature for everyone. When in a dangerous situation, it will send a message to emergency contacts to let them know the location of the person who needs help.

However, SOS mode starts by itself when you don't need it. What’s worse, iPhone is stuck on emergency SOS screen, rendering you unable to use your phone. Well, don’t worry too much, this guide will tell you why iPhone stuck on emergency SOS screen and how to get out of the situation.

Why is my iPhone Stuck in SOS mode?

Before going through any troubleshoots, you may need to know What the SOS mode on iPhone is, and why your iPhone is stuck on SOS mode. Here are the explanations and some of the possible reasons that may cause the iPhone stuck on emergency mode problem.

What is SOS on iPhone?
SOS mode on iPhone is an emergency feature that rapidly calls local emergency services and shares your location with preselected contacts. It's a quick way to seek help in urgent situations. You can trigger it by rapidly pressing the side button five times.

Why is your iPhone stuck in SOS mode?
● Wrong operations. You may have pressed the Power, Volume Up, and Volume Down buttons together so the SOS mode screen appears.
● System crashes. It's possible that some software glitches caused your iPhone to get stuck on the emergency SOS screen.
● Jailbreak failure. An error during the jailbreak process or bugs in the system can also cause the iPhone stuck on SOS screen problem.

How to Fix iPhone Stuck on Emergency SOS Screen

Here are some methods available in this part to detail how to get iPhone out of SOS mode. These methods can be applied to all iPhone models, including iPhone 15, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone X, iPhone SE, iPhone 8.

Tip 1. Force Restart iPhone

Any time when the iPhone is not working properly, you can first try a hard reset. A simple restart may help fix system glitches that caused the iPhone stuck on emergency mode issue.

iPhone 8 or later: Press the volume + button and then quickly release. Press the volume - button and then quickly release. Press the side button for seconds until you see the Apple logo.

iPhone 7/7 Plus: Press both the power button and volume - button for seconds until you see the Apple logo.

iPhone 6s or earlier: Press both the power button and the Home button for seconds until you see the Apple logo.

Hard Reset iPhone

Tip 2. Turn off and Charge iPhone

If a force restart not working, you can turn off your iPhone and charge it for 1 hour. Then turn on your iPhone and see if the problem is solved. If you cannot power off your iPhone, please move on to the next solution.

Tip 3. Restore iPhone

If you have a computer at hand, you can choose to restore your iPhone via iTunes. However, this method may cause data loss if you do not have a backup. Or you can try to make a backup before the restoration.

Option 1. Backup iPhone before restore with iTunes
Generally, you can make a full backup with iTunes by following the steps below.

• Download and install the latest version on computer.
• Plug in your iPhone and trust the computer.
• Click the Device tab.
• Go to Summary > Select This Computer > Click Back Up Now to make it.

Backup iPhone with iTunes

It will backup almost all content and settings of iPhone but not the media files. In addition, it may take a long time to complete the process because it will backup the entire iPhone content. If you want to backup some important files to save time and energy, you may try FoneTool.

FoneTool is a professional iOS data management tool for Windows PC users. It provides Full Backup and Selective Backup to help users backup data in different situations. You can let it help you backup selected contacts, messages, photos, videos, music, etc. to computer, USB flash drive, external hard drive.

Option 2. Backup iPhone with iTunes alternative - FoneTool
1. Download and install FoneTool on computer.

Download Freeware Win 11/10/8.1/8/7
Secure Download

2. Launch FoneTool and plug in your iPhone.

3. Click Phone Backup > Choose Selective Backup and select the files you want to backup.

Custom Backup

4. Select a path to save your files and click Start Backup.

Start Backup

Restore iPhone via iTunes to Fix iPhone Stuck on Emergency SOS
• Make sure you have installed the latest version of iTunes on computer.
• Open iTunes and connect your iPhone.
• Click the Device tab.
• Go to Summary and choose Restore iPhone.

Restore iPhone

When the process is done, your iPhone will restart as you first turn it on. Set up your iPhone and restore iTunes backup or restore selected files via FoneTool.

Tip 4. Put iPhone in Recovery Mode

If you do not want to restore your iPhone or can’t restore iPhone via iTunes, then you can try to update iPhone in recovery mode.

  1. Make sure you have the latest version of iTunes installed.
  2. Connect iPhone to computer.
  3. Put iPhone in recovery mode by hard resetting your iPhone as shown in Tip 1.
  4. Click the Device tab and you will see the option to ask you to Update or Restore the device.
  5. Choose Update and wait for the process to complete.

Update iPhone in Recovery Mode

Tip 5. Contact Apple Support

If all the above methods cannot help you fix the iPhone stuck on emergency SOS issue, you can contact Apple Support online or take your iPhone to a local Apple Store to ask for help.

You can first go to https://support.apple.com/ > Choose Get Support > Choose a device or service or you can describe your problem > Click Continue > Choose Chat or Call to contact Apple Support.

Contact Apple Support

They will try to help you get iPhone out of emergency SOS mode. If the problem still cannot be solved, then you can go to the nearest authorized Apple Store and ask for help.

Final Words

When iPhone stuck on emergency SOS screen, you can try to force restart iPhone, restore iTunes via iTunes or update iPhone in recovery mode. If nothing works, you can contact Apple Support to help you fix the problem.

If this guide helps you out, please share it with others. Or you can contact us if you have other questions.

Lena · Editor
Lena is an editor of FoneTool, she covers backup & restore, and phone data management and so on. She enjoys helping people find solutions to their problems. She loves traveling, eating, reading and so on. She takes most of time with her family when she is not working.