Lost photos after iOS 15 update
iOS 15 photos missing
I updated my iPhone X to iOS 15, but photos disappeared from iPhone after update. It is so disappointing. I really want my lost photos back. Any suggestions would be appreciated.
- Question from Apple Community
iPhone is known for its premium firmware, stable iOS, and creative features and camera is one of the selling points. You could simply take high-quality pictures with an iPhone. During its life span, it is inevitably to update iOS while every time of iOS updating would bring trouble to users usually for compatibility.
After updating iPhone to iOS 15, 14, many users find that some photos in Album or iMessage were missing. It would really be a disaster to suddenly lose so many photos that record the precious memory about you and your family.
However, it would be very likely to retrieve your lost photos. Just follow the 4 ways to find your lost photos.
3 Possible causes for iPhone photos disappearing after updating iOS 15 beta
If you find your photos missing after updating to iOS 15, they might be hidden or waiting to be downloaded.
4 ways to recover lost photos on iPhone after update
The issue of iOS 15 photos missing doesn’t mean the photos completely disappear. If you have waited for a long time and rebooting doesn’t solve the problem. The following 4 ways might help you.
Method 1. Check iCloud Photos
Usually, your photos would be automatically uploaded to iCloud. After you update iPhone to iOS 15, this feature might not be successfully switched on. You should go to iPhone Settings > [your name] > iCloud > iCloud photos to manually switch on the button.
Sometimes you would find that not only the photos in Album were missing, the photos in iMessage missing after updating iPhone to iOS 15, too. You could tap the name of the sender or receiver in any iMessage > tap Info and scroll down to the bottom, it would say that you have multiple photos in iCloud and you could download them now.
Method 2. Check Album: deleted/hidden photos
Because the compatibility of iOS, your photos might be placed in the wrong folders. You could go to Photos app > select Albums in the bottom > scroll down to the bottom and you could find the options Hidden and Recently Deleted. See whether your photos are there.
Method 3. Recover lost photos with iOS recovery tool
When missing iPhone photos after updating iOS, you can try an iOS recovery tool, like AOMEI Phone Data Recovery. This is a professional iPhone/iPad recovery tool. If you ever mistakenly delete photos, videos, messages, and other data, or some files suddenly disappeared, AOMEI Phone Data Recovery can help you.
Method 4. Scan iPhone photos
If you still could not find the photos on any folder. You could use AOMEI MBackupper to scan all the folders.
Step 1. Download AOMEI MBackupper to computer and connect iPhone to computer with USB cable and tap "Trust" on it.
Step 2. Select Photos Backup. Click the icon of photos to view all the photos on your iPhone.
Method 5. Recover from iTunes/iCloud backup
If you have saved photos in iTunes backup, just get your photos by iPhone backup extractor. If you are sure you have enabled iCloud Photos before or backed up iPhone to iCloud, you could download iCloud backup to PC and get all your photos.
Slow Internet connection or iOS bugs might cause iOS 15, 14 photos to miss but the solutions in this article will help you retrieve most of the missing photos.
It is suggested that you should not update the newest iOS when it’s just released for there might be some bugs. You could go to the forum or consult others to confirm whether it’s safe to update the new iOS.