How to Recover Files from Seagate Backup Plus Drives?

Do you know how to recover files from Seagate Backup Plus drive? If you've lost files on your Seagate Backup Plus drive, don't worry. Stay tuned and read on!


By Lora / Updated on June 21, 2023

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How do I access files on Seagate Backup Plus?

Seagate offers a range of Backup HDDs, and the Seagate Backup Plus Desktop drive is an affordable option for recovery and backup purposes. It is one of the most popular external backup drives available today.

However, data loss can occur for various reasons, which is annoying. Some users reported that Seagate external hard drive files disappeared, and they didn’t know how to restore them.


Seagate Backup drive won't 'fully' restore all files at once. Looking to buy recovery software for it


I bought a Seagate Backup Plus drive, and it works well, but I'm having trouble restoring all my files simultaneously. I have to restore files day by day, which is time-consuming manually. Instead, I want to use disk recovery software for faster and easier restoration. I'm looking for recommendations on the best software for this situation.


- Question from Tom's hardware


You might meet similar file loss scenarios from your Seagate Backup Plus devices. Fortunately, the following sections contain all the information you need about Seagate Backup Plus recovery.

With the help of reliable Seagate hard disk recovery software, all users can quickly and easily recover deleted or lost files from the external hard drive.

Let's dive deeper into the world of Seagate Backup Plus and explore why files can go missing from this device.


What is the Seagate Backup Plus drive?

The Seagate Backup Plus has two series: Slim and Portable. Slim drives are available in storage sizes of 1 TB and 2 TB, while the larger Seagate Backup Plus Portable drives offer storage options of 2 TB, 4 TB, and 5 TB.

Both drives are compatible with Windows/macOS and come pre-formatted in the exFAT format.

To maximize the benefits of the Seagate Backup Plus Portable/Slim drives, you should download and install the free Seagate Toolkit software on your PC.

This program allows you to access various features, including:

Mirror Activity: create a Mirror folder on your computer that synchronizes all files with the Seagate Backup Plus Portable/Slim drive. Any modifications made to files in the Mirror folder on your PC will be reflected in the corresponding folder on the Seagate Backup Plus drive and vice versa. 
Backup Activity: this feature enables you to schedule regular backups exclusive to Windows. 
Restore Activity: retrieve backed-up files from your external drive using the Toolkit Backup plan.

Now, let's check the possible causes of data loss on Seagate Backup Plus devices.

Common Causes of File Loss on Seagate Backup Plus

In most cases of data loss, you can use data recovery software to retrieve data from Seagate Backup Plus external hard disks. However, the success of data recovery depends on the specific cause of data loss.

  • Viruses and malware. Computer viruses/malware are often responsible for data loss on Seagate Backup Plus Portable/Slim drives. To recover data in such cases, it is crucial to eliminate the virus and perform a data recovery scan.
  • Logical Corruption and Formatting. Data loss can result from logical damage, such as a corrupted file system. If so, you might find Seagate external hard drive showing as RAW.
  • Physical Damage. Attempting to retrieve data from a physically damaged drive is tough for ordinary users. If your Seagate Backup Plus drive is physically damaged, it is advisable to seek professional data recovery services.

What's more, you may meet symptoms like a missing drive resulting from many other reasons. If your Seagate external hard disk is not showing up or detected in Windows Disk Management, you must address this issue and scan the drive for missing data.

With an understanding of the possible causes of data loss, let's explore how to restore files from Seagate Backup Plus.

How to recover files from Seagate Backup Plus drives?

The process of Seagate Backup Plus data recovery is straightforward, even for novice PC users. Before diving into the actual recovery process, here are some helpful tips to enhance your chances of successful data retrieval:

  1. Disconnect your Seagate Backup Plus drive when you discover data loss.
  2. Avoid writing any new files to the drive to maximize data recovery potential.
  3. Only save the recovered files to the Seagate Backup Plus Slim or Portable external drive once you are confident that the drive has been repaired and all files have been successfully recovered.
  4. Do not reformat/rebuild MBR/repartition/create a new partition.

Now, let's proceed with the methods below to initiate Seagate Backup Plus data recovery.

Method 1. Recover deleted files from Seagate external hard drives via Seagate Toolkit

Seagate provides an official backup application to safeguard your data, which proves helpful for recovering files from Seagate drives. For example, users can utilize this application to recover deleted photos from Seagate external hard disks.

Step 1. Launch the Seagate Toolkit and click on the "Restore" option.


Step 2. Select the most recent backup.


Step 3. Specify the desired path, choose the files you need, and click "Next".


Step 4. Select the location to store the recovered files and click "Restore".


Following these steps, you can recover data from your Seagate external hard drive.

Method 2. Recover files from Seagate Backup Plus drives without backups

What if you don't have access to a backup? Data loss can occur unexpectedly, catching users off guard without adequate preparations or backups. In such cases, when attempting Seagate Backup Plus data recovery without backups, MyRecover is your best option for scanning the drive and recovering permanently deleted files.

Restore deleted data in their original format, including filename, path, and quality. 
Support for over 200 types of data, such as photos, videos, and office files. 
Compatibility with Windows 10/11/8/7/Server. 
Support all major file systems, including exFAT, FAT16/32, NTFS, and ReFS.

Furthermore, MyRecover can scan not only external hard drives like Seagate Backup Plus but also USB drives, memory cards, and internal HDD/SSD for deleted or missing files.

In addition, This tool can recover deleted/lost/formatted files. Even if you have accidentally formatted Seagate external hard drives, you could rely on it.

Download SoftwareWin 11/10/8/7/Server
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Follow these steps to recover deleted files from Seagate external hard drive using MyRecover:

Step 1. Install and launch the software. Connect your Seagate external storage device to your PC (if using a Seagate external hard drive). Select the Seagate disk and click Start Scan.


Step 2. Quick Scan searches for deleted files on NTFS drives, while Deep Scan locates missing files across all file systems.


Step 3. Navigate to the Deleted files section to select the deleted data, or go to Other missing files and choose the files you need. Click Recover x files to initiate the recovery process. E.g., choosing photos, you could recover deleted photos from Seagate external devices.


Please note that MyRecover offers free recovery of up to 30MB of files in each session. For a larger quantity of deleted and missing files, upgrading to the Professional or Technician edition provides a more cost-effective and efficient solution.


This post gathers some helpful info to help you recover files from Seagate Backup Plus drives. Thanks to data recovery software like MyRecover, restoring files from a Seagate Backup Plus drive is straightforward.

However, it is still advisable to maintain multiple backups, both locally and in the cloud, to safeguard against severe logical or physical damage that cannot be resolved through DIY data recovery methods.

In addition, if you have lost or accidentally deleted partitions from the Seagate Backup Plus device, try the AOMEI Partition Recovery tool. This advanced partition management software app can help you perform Seagate partition recovery in 3 steps.

Lora · Editor
Lora is an editor of AOMEI Technology. She is also a tester and editor of AOMEI Data Recovery Tools. -- "Keep testing, write the most useful tutorials for helping people recover the lost data for Windows and phones" is the most meaningful thing for her. Dedicated to creating helpful tutorials, she hopes her tutorial can assist users to effortlessly solve data loss problems on their personal computers and mobile phones.