Symptions: iTunes could not backup the iPhone because an error occurred
iPhone storage is limited so users need to delete or export some data to make sure all the apps perform well. iTunes backup is often chosen by users to save iPhone data. You need to know what a full iPhone backup includes to see whether your wanted data would be saved because only settings and some app data will be exported to iTunes backup.
iTunes is not perfect software. Sometimes you would have problems when using it like:
1. iTunes just indicates that an error occurred.
2. iTunes indicates that no enough free space.
3. iTunes indicates that the iPhone disconnected.
Although there are no options in iTunes to fix iTunes error, you can still fix it by the following 8 solutions.
9 Solutions to iTunes could not backup iPhone because an error occured
Solution 1. Check Software Update
If iTunes could not backup the iPhone because an error occurred, you should check the version of iTunes and the operating system of your device. Updating the operating system both of your computer and iPhone to the latest version to make sure the compatibility.
Solution 2. Free Up Storage
If iTunes says there's not enough storage on computer, it means you need to clear the data in C drive, because iTunes always stores iPhone backups in C drive. Generally speaking, the size of iPhone backup is more than 7GB, so you need to leave at least 10GB of storage space in C drive.
Solution 3. Check the Cable
Make sure the cable is compatible with iTunes. Cable issue is most likely to cause iTunes could not backup iPhone because iPhone disconnected. The quality of cable could decide whether the data could be transmitted successfully. Lightning cable would be a good choice. Some cheap cable can be just used to charge your phone and you might have found that your iPhone is charged fastest with lightning cable.
Solution 4. Check the Port
The USB port on your PC could be broken. Shaking, rusting or dust could harm the interface. If your computer can’t detect your iPhone, you can try again with another USB port.
Solution 5. Check Apple Driver
Apple Mobile Device USB driver is necessary for connecting your iPhone to computer. Right-click the Start button on desktop > select Device Manager > expand the Portable Devices Section > right-click on the device name > click update driver > select "Search automatically for updated driver software." Restart iTunes and try connecting your iPhone again.
Solution 6. Disable the Firewall
Sometimes firewall and the third-party security software in your computer especially antivirus software could interfere with the work of detecting your phone. You can shut down that software and try again.
Solution 7. Restarting Computer
If you see iTunes could not restore because an error occurred and have tried all the solutions mentioned before, you should try restarting compute. It solves most of the system glitches.
Solution 8. Apple’s Support:
If it still doesn’t solve your problem, you should contact Apple’s support who knows its product best. You’d prepare the error code to help them know your situation better.
Solution 9. Try iTunes alternative to backup iPhone data
iTunes is a good tool but is actually designed for managing music and videos. If the iTunes backup error cannot be fixed, it’s time for the professional backup software to help you. You can save files in your iPhone to the computer with FoneTool. It is developed to back up photos, messages, videos, contacts, and music in minutes. It would save you a lot of time.
Easily Backup and Restore: All the features are just about backup and restoration. It could be used to backup photos, videos, music, messages, and contacts with a few steps.
Preview and Select: You could preview the files on your iPhone and select the useful ones rather than the entire folder whenever you backup or restore your iPhone.
Tech Support: Worry about meeting problems? Contact tech support and you would be given a professional solution;
Widely Compatible: It supports most iPhone models from iPhone 4 to the latest iPhone 11 and would be perfectly compatible with the latest iOS 16/15. It could not only be used to backup iPhone, but iPad and iPod Touch. You could also use it to transfer data between them.
How to use this free professional software?
Want to immediately backup your iPhone with this convenient software? Follow the steps below to backup the wanted files on your iPhone.
Step 1. Download and launch FoneTool. Connect your iPhone to computer with USB and remember to tap Trust This Computer.
Step 2. Click Phone Backup > Selective Backup. You could preview and select files by clicking an icon to enter Selection. After selecting the needed files, click the orange button OK
Step 3. Click on Start Backup in the lower-right corner and your task would be completed in seconds.
When you would like to restore your iPhone, you could just select the task and click the arrow icon Restore. Of course, you could select the needed file by clicking an icon before restoring.
If you have problem backing up iPhone with iTunes and see the warning iTunes could not backup the iPhone because an error occurred, the 9 solutions in this passage would be very helpful.
If iTunes still cannot work for you after all the tries. You can use the best iTunes alternative FoneTool to quickly backup just what you want to computer.
FoneTool Runs Perfectly on
- iOS 16/15/14/13/12/11 and former
- iPadOS 16/15/14/13/12/11 and former
- iPhone 14/14 Pro (Max), 13/13 mini/Pro (Max), iPhone 12/12 mini/Pro (Max), iPhone 11/11 Pro (Max)
- iPhone X/XR/XS/XS Max, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6s/6s Plus
- iPhone SE (1st, 2nd, 3rd generations)
- iPod touch 1/2/3/4/5/6/7
- All models of iPad Air, iPad mini, iPad Pro and iPad