5 Solutions to iPhone Not Working with CarPlay

When you upgrade your iPhone to iOS 17, you may find your iPhone is not working with CarPlay.Don't worry, this post will help you solve this issue.


By Dylan / Updated on February 5, 2024

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Why does iPhone stop working with CarPlay?

Many users would like to use their iPhone via CarPlay while driving. You can safely get directions, make calls, and receive messages, listen to music or podcast with this tool.


However, recently some people reported that their iPhone 13 does not working with CarPlay when they have a new iPhone or upgrade their iPhone to iOS 16. It is so disappointing when you set out for a destination but only to find out the CarPlay not working well.

Don’t worry, in this post, we would like to share with you some solutions to help you fix this problem on iPhone.

How to Fix iPhone Not working with CarPlay

Before we try the following methods, please backup your iPhone in case any unexpected errors leading to data loss.

Method 1. Check the CarPlay restriction

When you upgrade to a higher iOS version, the system may change your iPhone to the factory settings. So the CarPlay feature can be restricted. Then you can follow the step to check the CarPlay Restrictions.

Step 1. Go to the “Settings” app on your iPhone.

Step 2. Choose the “Screen Time” > “Content & Privacy Restrictions”.

Step 3. Tap “Allowed Apps”.

Step 4. Select CarPlay. You can turn it off and on.

enable carplay

Method 2. Update the Car system

As a brand-new system version, iOS 17 is probably not perfectly compatible with your Card device. Usually, Apple would launch a new update to solve this problem. Apart from waiting, you can also check if there is any newer Car system. Your car manufacturer may be fix this issue earlier than Apple.

Method 3. Check and turn on Siri

If your voice command is not response with the CarPlay, you can check your Siri is setting on. Just follow the steps below to turn on Siri.

siri logo

Step 1. Go to “Settings” on your iPhone.

Step 2. Scroll down and tap “Siri & Search”. Then toggle on the option of “Listen for hey Siri”.

Step 3. Then make sure the “Allow Siri when locked” is checked.

Step 4. Turn off sound recognition

It can be a possible solution to this issue. Some people think it is because the Sound recognition interrupts the CarPlay recognizing your voice and turning off sound recognition may help.

Step 1. On the “Settings” app, tap “Accessibility”.

Step 2. Scroll down tap “Sound Recognition”.

Step 3. Disabled the Sound Recognition.

Method 5. Reset all settings

After trying all these methods, you still got the “iPhone 13 not working with CarPlay”. You can try resetting your iPhone all settings. Follow the setup below.

Step 1. Go to “Settings” > “General” on iOS device.

Step 2. Scroll down and tap “Transfer or Reset iPhone”.

Step 3. Tap “Reset” > “Reset All Settings”.

reset iphone ios 15

⚠️Note: If your iPhone is running with iOS 14 or older versions, please go to “Settings” > “General” > “Reset” > “Reset all Settings”.


So this is how to fix “iPhone not working with CarPlay”. Hopefully, these 5 methods can help you out of this problem. If all these fixes can't help you, you can contact Apple support.

Dylan · Editor
Dylan is an editor of mobile backup software. He likes to share the latest news about iPhone and iOS, write useful tips, and give solutions to help people solve all kinds of issues.