By Dylan / Last update February 10, 2020

There was a problem enabling iCloud backup

“I have too much data on my iPhone 7 so I would like to backup iPhone using iCloud but it says there was a problem enabling iCloud backup. I could not switch on the button of iCloud Backup so the backup could not be started. Would you please help me solve this problem?”

iPhone could save many useful data like photos and other media files. Although you could have an iPhone of 256GB storage, you should still regularly backup the important data for data could be accidentally missing.

You could conveniently use iCloud to save important data to the cloud in iPhone Settings. iPhone won’t give you the great service as usually this time. Your iCloud backup might fail for not enough storage or bad connection when you take care of your data. If you think iCloud is not so convenient, try another tool to backup iPhone to computer.

There Was A Problem Enabling iCloud Backup

5 helpful solutions for enabling iCloud backup

iCloud is related to network service, so that you should mainly check you Wi-Fi connection. In addition, other possible reasons could lead to iCloud backup failing. This section would give you 5 solutions and you could use them to troubleshoot your problem. Before you try any tips, you should reboot iPhone to see whether the problem still exists. Rebooting could solve most system glitch.

#1 Reset network: Since iCloud works with the network, if you have a bad Internet connection, the alert would be reported. You could turn off Wi-Fi button and then turn it on. If you still could not enable iCloud backup, turn on Airplane Mode and then turn it off. It could restart the Internet service. If you want to completely reset network on iPhone, go to iPhone Settings > General > Reset > Reset Network Settings. After that, you need to provide passcode when connecting Wi-Fi.

#2 Enable iCloud backup via iTunes: If there was still a problem enabling iCloud backup, you could use iTunes to switch on the button. Download iTunes to computer > connect iPhone to computer and tap ”Trust” on it (If you meet with problem like iPhone disconnecting from iTunes, check your firmware and software) > click the phone-shape button in the upper-left corner to enter Summary of iPhone > Check “iCloud”, then click Apply and you could find the button of iCloud Backup has been switched on.

Enable iCloud In iTunes

#3 Reset iPhone: If you could still find the problem enabling iCloud backup, you could backup iPhone to computer with iTunes in iPhone Summary, Erase All Content and Settings, set up iPhone and completely restore iPhone from iTunes backup. After totally resetting your iPhone, you could check whether your problem is solved.

#4 Upgrade iOS: Sometimes bugs would happen to iOS service, and Apple has admitted some. You could try upgrading iOS and see whether the problem exists.

#5 Check iOS Maintenance: Sometimes Apple is maintaining iOS service, so you could go to website to check System Status.

How to backup files when iCloud failed to enable?

If you still could not use iCloud, why not try another way to save what you care. AOMEI MBackupper is a free professional iPhone backup software. You could use it to backup photos, videos, music, messages, and contacts from iPhone to computer. Once you download AOMEI MBackupper, you could use it to backup iPhone, view iPhone backup, or restore Apple device from that backup without Internet.

Preview and Select: You could have more options with AOMEI MBackupper than iCloud. It allows you to preview and select every file in folder when backing up or restoring iPhone.

OneClick View: You could check you backup by one click anytime you want without Internet.

Widely Compatible: It could be used to backup most iPhone from iPhone 4 to iPhone 11 Pro and would be perfectly compatible with the latest iOS 13. You could even use AOMEI MBackupper to backup or restore iPad or iPod Touch.

How to save your important data with AOMEI MBackupper?

Step 1. Download AOMEI MBackupper for free. Connect iPhone to computer with USB cable and tap “Trust” on it.

Step 2. Click Custom Backup. Click an icon to preview and select what you want and click OK to return.

Select Files

Step 3. Click Start Backup and your backup would be saved to computer in seconds.

Click Start Backup

You could view you backup by clicking the Eye icon in Backup Management.


If iPhone says there was a problem enabling iCloud backup, you could check Internet connection, use iTunes to enable iCloud backup, reset iPhone or check iOS System Status. You could also choose a better way to backup iPhone to computer with AOMEI MBackupper. If this passage solves your problem, you could share it to help more people.