Genshin Impact Screenshot Folder Missing? Here Are 6 Ways!

Where are my Genshin Impact screenshots? Read this guide to learn the reasons behind the Genshin Impact screenshot folder missing and get 6 quick ways to find and recover Genshin Impact screenshots.


By Penny / Updated on April 18, 2024

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Genshin Impact is a free-to-play action role-playing game developed by HoYoverse. The game is known for its beautiful graphics, engaging combat system that uses different elements, and a large cast of characters that players can collect and play.

Many players have reported difficulty finding their screenshots in the Genshin Impact folder. In this article, we will guide you on how to find your lost Genshin Impact screenshots folder on your laptop and mobile devices. Furthermore, help you use powerful data recovery software - MyRecover to recover lost Genshin Impact screenshots folder.

Why is Your Genshin Impact Screenshot Folder Missing?

Discover the frustration of finding your Genshin Impact screenshot folder mysteriously gone. Potential reasons for this mystery include system updates, accidental deletions, file corruption, or interference from third-party applications or antivirus programs.

Genshin Impact Screenshot

The emotional attachment to these gaming memories amplifies the disheartening situation. But fear not, solutions are at hand to reclaim your Genshin Impact screenshots.

How to Recover Lost Genshin Impact Screenshot Folder (Best)

Want  to recover missing  Genshin Impact screenshots on your windows 11/10/8/7? Meet MyRecover, the robust Windows file recovery software designed to rescue your Genshin Impact screenshot folder. Discover the features and operating steps that make MyRecover the go-to solution for reclaiming your gaming memories. 

Professional Data Recovery Software
  • All-inclusive Data Loss Situation, such as accidental deletion, formatting,virus infection, corrupted disk, and more.

    Full File Recovery:It recovers more than 200+ types of data, including texts, pictures, videos, audios, emails, compressed files, etc.

    Comprehensive Scanning: MyRecover employs a deep scanning algorithm to identify all recoverable files, including Genshin Impact screenshots.

    File Preview Functionality: Preview located files before recovery, allowing you to selectively recover specific screenshots.

    User-Friendly Interface: MyRecover caters to users of all technical levels, offering an intuitive and hassle-free experience.

1. Download and Install MyRecover: Visit the official website, download, and install on a separate drive.

2. Launch MyRecover: Open the application and hover the mouse over the drive where your Genshin Impact screenshots were stored.  And click Scan.


3. Initiate Scan: It will run Quick Scan and Deep Scan automatically to search and display all the Genshin Impact game screenshot folder.


4. Preview and Recover: You could select the screenshots you want to recover, click Recover X Files and choose a different drive as the recovery destination.


Alternative Methods to Recover Genshin Impact Screenshot Folder

While MyRecover is a powerful ally, explore alternative methods to recover your Genshin Impact screenshot folder on PC. Two alternative methods with specific backgrounds and steps are outlined below:

Method 1: System Restore

If your Genshin Impact game screenshot folder disappeared recently, a System Restore to a previous state may resolve the issue. You could use it to perform Genshin Impact data recovery.

Operating Steps:

1. Access System Restore: On Windows, type "Create a restore point" in the search bar and select the corresponding result.

2. Follow the Wizard: Choose a restore point that predates the disappearance, and follow the on-screen instructions.

3. Verify Results: After the system is restored, check if your Genshin Impact screenshot folder is back.

Method 2: Check Recycle Bin

Accidental deletions happen, and your Genshin Impact screenshot folder might be in the Recycle Bin.

Operating Steps:

1. Open Recycle Bin: Double-click on the Recycle Bin icon on your desktop.

2. Search for Screenshot Folder: Right-click on your screenshot folder and choose "Restore."

3. Check Integrity: After restoring the folder, check if your screenshots in Genshin Impact are intact and accessible.

Where Are My Genshin Impact Screenshots?

Where your Genshin Impact screenshots are stored on your device? This part will show you how to find the screenshot folder on Windows PCs, iPhones, and Android mobile devices. Follow these straightforward methods to find your Genshin Impact screenshots.

Way 1: Find Genshin Impact Screenshots Folder on  PC

If you're using a Windows PC and can't find your Genshin Impact file location, don't worry. Sometimes, screenshots end up in the "Download" or "Pictures" folders. Here's how to find them if they're stored in the default location:

Step 1: Open "This PC" from the Desktop or via the "Start" menu.

Step 2: Navigate to "Local Disk (C:)" and open it.

Step 3: Look for the "Genshin Impact" folder within "Program Files".

Step 4: Open the "Genshin Impact Game" folder, then find and click on the "Screenshots" folder.

Way 2: Locate Genshin Impact Screenshots Folder on  iPhone

For iPhone users, finding where your Genshin Impact screenshots are saved is straightforward and similar to locating any other screenshots:

Step 1: Open the "Photos" app on your iPhone.

Step 2: Go to "Albums".

Step 3: Scroll to the "Screenshots" section and tap it.

Step 4: Your Genshin Impact game screenshots are stored here.

Way 3: Access Genshin Impact Screenshots on Android

If you're using an Android device and need to find your Genshin Impact screenshots, here’s what you need to do:

Step 1: Open the "Photos" or "Gallery" app on your device.

Step 2: Tap on "Library" at the bottom.

Step 3: Go to the "Screenshots" album listed under "Photos on the device".

Step 4: You’ll find your Genshin Impact screenshots in this album.

For additional help on how to take and find screenshots on your Windows PC, consider watching this helpful video tutorial.

Conclusion: Relive Your Genshin Impact Moments

There are several reasons why your Genshin Impact screenshot folder missing, which can be frustrating for gamers who lose evidence of their achievements after investing time and effort into the game. Hopefully, you will find and recover Genshin Impact Screenshots folder on both PC and mobile devices.

More importantly, MyRecover, with its user-friendly interface and powerful features, stands as a beacon of hope for recovering your screenshots. In addition, you still can use it to recover deleted Word/Excel/PPT documents, JPG/PNG images, WMV/MP4/MOV videos from internal or external drive, flash drive, SD card, etc.

To prevent such losses, it’s crucial to regularly back up your in-game screenshots and other files. We recommend using a reliable and free third-party tool like AOMEI Backupper Standard.


1. What is the shortcut for Genshin Impact screenshot?

To quickly take a screenshot while playing Genshin Impact, you can use the shortcut keys Win + Shift + S.

2. Why is Genshin not saving screenshots?

There could be several reasons why your screenshots aren't being saved:

  • The screenshot folder may have been accidentally deleted.
  • The folder might be set to hidden in the Genshin Impact game directory.
  • Screenshots may not be saved due to an outdated version of the game.

3. How do I access Genshin game files?

To access Genshin Impact game files on a Windows PC, navigate to the 'Program Files' folder, then look for a folder named either after the game or its developer, miHoYo. For Android devices, go to 'Internal Storage,' open the 'Android' folder, then the 'data' folder, and find the folder named 'com.miHoYo.GenshinImpact'.

4. Can MyRecover retrieve screenshots deleted a long time ago, or is there a time limit for recovery?

MyRecover's deep scanning allows retrieval of screenshots deleted long ago, depending on storage space. Initiate recovery promptly for higher success.

5. Are there any risks with System Restore for recovering the screenshot folder?

System Restore is generally safe. Choose a restore point carefully and create a backup for added security.

6. If I recover my Genshin Impact screenshot folder using MyRecover, will it affect other game files or applications on my system?

No, MyRecover allows selective recovery, avoiding impact on other game files or applications.

Penny · Editor
Penny works as an editor at AOMEI Technology, while she's a tester and editor for AOMEI Data Recovery Tools. She enjoys helping users with data recovery issues on Windows and iPhones using simple and practical solutions. Outside of work, she has a strong affection for pets, particularly giant pandas.