Why is the price on the order page higher than that in your store?
There may be a tax when you place the order. The tax is charged according to your local
tax law by our eCommerce service provider. For those who enjoy the privilege of VAT
Exemption, you can remove the tax by entering your VAT Exemption ID in the shopping cart
if you still find tax in the order.
What’s the product delivery policy and is there an invoice？
Real-time delivery. Usually, once your order is processed successfully, the download
link, license code as well as an electronic invoice of the software will be
immediately sent to your email.
What is the upgrade policy?
For customers who have purchased "Lifetime Upgrades", it's free to get every major
upgrade and every latest version.
If you haven't yet received our upgrade email, please email to [email protected]
to free get the latest license code and version.
For customers who have purchased “Yearly Subscription”, you can get every major upgrade
and every latest version until you cancel your subscription.
Learn
more
Can I cancel the yearly subscription if I don’t need it sometime?
Yes. You can cancel your subscription any time you would like to. When you purchased
AOMEI
Backupper Yearly Plan solely or AOMEI Backupper Yearly Plan with accordant size of cloud
storage, it’s auto renewed every year. After the first payment, if you decide you don’t
need
it any more, you can cancel it so that we will not charge you next year. Just pay
attention
to cancel it before the next billing date.
What's your refund policy?
We have a 90-Day Unconditional Money Back Guarantee. If you are not happy with the
product you purchased during your first 90 days, we promise to refund your money. When
you request a refund, our customer service representatives may inquire the reason for
your refund so we can improve our products and our customer experience.
Hear What Our Customers Say
Don’t just take our word for it. See why AOMEI Backupper is highly recommended by 100 M+ happy users
worldwide.
Lawrence Olson
Co-Founder, Smyth & Olson Design Studio
We have 57 computers, 30 designers and 390 TB of data in the studio. AOMEI Backupper has
all the necessary tools for easily backing up and restoring files, folders, the
operating system, custom partitions, or the entire disk that our data maintenance work
needs to run easily and automatically.
We like AOMEI Backupper’s NAS backup the best - the most helpful features allowing any
computer in our WIFI network to conduct the backup or recovery easily, and the backup
encryption feature adds an extra layer of protection. Ideal solution for all businesses
who want to keep all computers as synced cluster.
Almudena Fernandez
IT Department Manager, Seisa Medical
Great as promised. We have large quantity of patient data covering medical records,
prescription, and large files of CT and MRI graphics to maintain regardless the hours
for some emergency treatments. AOMEI then goes further for us to load the boot file onto
a USB device or even create a bootable ISO.
Timothy Munt
General manager, Waveney IT
Helped us a lot when we offer backup and recovery service for our clients. Did several
disaster recoveries with network boot during both service period and off-work hours, had
largely reduce our clients’ server downtime. Powerful tool.
Uzia Galil
Founder, Elron Investment Group
Easy-to-use and excellent backup software for enterprises that embedded with complete
backup strategies. AOMEI Backupper protected our customers data with auto backup in the
background and backup scheme of this software for several years, never disappointed us.
Reliable assistance.
