By Dylan / Last update June 23, 2021

When you go to App Store to download an app or make a purchase, and it keeps saying “your account has been disabled in the App Store and iTunes” and you can’t log in. You get the same message no matter how many times you input the right password of your Apple ID. What a pain in the neck this can be. So why has your account been disabled and how to fix it?

Your Account Has Been Disabled In App Store And Itunes

Why Has Account Been Disabled in App Store and iTunes?

There are various reasons which result in the issue Apple account disabled in App Store and iTunes. We have mentioned all possible causes as below:

◆ Account would be locked due to security precautions. Apple believes your Apple ID was hacked by someone attempting to gain unauthorized access to your Apple account.
◆ Login incorrect password too many times. Entered your Apple ID password incorrectly too many times within a short period.
◆ Your account is deleted from the device.
If you have not log in your account for a long time on the device, or frequently login on some unauthorized devices, your account probably is forced to sign out.
Billing issues or disputed charges on the credit card.
Apple will lock your account when there are unpaid orders on iPhone and other Apple services. And if you have disputed charges, your account will be disabled in App Store and iTunes until you clear things up with Apple.

How to Fix Account Disabled in App Store and iTunes with 7 Ways?

Let’s try all possible fixes to resolve this error about account has been disabled in the App Store and iTunes. You can take the 7 methods below to figure it out with ease.

Method 1. Restart Your Device

When you encountered the error message, you can restart your device to fix it. Sometimes rebooting may repair the minor glitch. Please follow the guide to activate your device.

For your iPhone X, 11, or 12:

1. Press and hold either volume button and the side button until the power off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

For your iPhone SE (2nd generation), 8, 7, or 6:

1. Press and hold the side button until the power off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off.

3. To turn your device back on, press and hold the side button until you see the Apple logo.

For your iPhone SE (1st generation), 5, or earlier:

1. Press and hold the top button until the power off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off.

3. To turn your device back on, press and hold the top button until you see the Apple logo.

Method 2. Log out and Log in The Apple ID

Simple logging out and into your Apple ID can sometimes trigger the fix. Here are the detailed steps:

1. Go to Settings > Your Name > Tap Sign Out at the bottom of this page.

Sign Out Of Icloud

2. Enter the password of your Apple ID to log out.

3. Then re-enter the Settings interface, log in your Apple ID.

When you have re-signed in your Apple ID, try once again to see if your account can work normally.

Note: If you continue to input the erroneous password, your account may be disabled for an extended length of time, please have another try in 24 hours.

Method 3. Reset or Change Your Apple ID Password

If you already know the password for your account, but it does not seem to be working, you can try resetting the password. Then use the new password on your device. Here are the actions to take:

1. Go to Settings > Your Name > Tap Password & Security.

2. Tap on Change Password to reset your password.

3. Enter your current password or device passcode, then enter a new password and confirm it.

Reset Apple Id Password

Method 4. Unlock Your Apple ID

Another method you can try is to unlock your Apple ID. If you or someone else enters your password incorrectly too many times, your Apple ID will be automatically locked for security reasons. So you can't sign in to any Apple services. You can follow the guide to unlock your Apple ID by verifying your identity.

1. Go to a browser and head to iforgot.apple.com.

2. Enter your Apple ID email.

3. Follow along with the prompts to unlock your account.

Enter Apple Id Iforgot

Method 5. Turn Off Screen Time

If you set up screen times with Apple ID when using Family Sharing to manage an account, turning off Screen Times is a workaround for the account being disabled in the App Store and iTunes iPhone. The following are the steps to take:

1. From your iPhone or iPad, tap Settings. Then tap Screen Time.

2. Swipe down to the bottom of the list and select Turn Off Screen Time.

3. Input your Screen Time passcode when your iPhone asks for it.

4. Tap Turn Off Screen Time again to confirm.

Screen Time Iphone

Method 6. Update to The Latest iOS Version

You can update iOS on your iPhone to see if this can repair that your account has been disabled in the App Store and iTunes. Please check the steps:

1. Go to Settings and tap General.

2. Choose Software Update.

The screen shows the currently installed version of iOS and whether an update is available.

Tips: To turn off automatic updates, go to Settings > General > Software Update > Customize Automatic Updates (or Automatic Updates).

Method 7. Contact Apple Support

If none of the above methods can work for you successfully, you can also contact Apple support directly for help.

1. Go to the Apple Support Website and then choose Apple ID.

2. After that, select Disabled Apple ID, you can set up a call with an Apple employee, and start an online chat session or email Apple support.

Disabled Apple Id Apple Support

Conclusion

That is all content of the problem with account disabled in the App Store and iTunes on the iPhone. Hope those who have experienced the vexing mistake, who can use this guide to quickly resolve it. If you still have any further questions, please free feel to leave a comment and we will reply as soon as possible.