Troubleshooting Guide: Windows 10 Stuck on Welcome Screen

Uncover the intricacies of the Windows 10 welcome screen issue with our comprehensive guide. From checking basic connections to utilizing advanced tools like MyRecover, this article guides you through step-by-step solutions to ensure a seamless login experience.


By Lori / Updated on January 25, 2024

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Have you found yourself in the frustrating scenario of Windows 10 refusing to move past the welcome screen during login? Don't worry, as this in-depth guide is here to walk you through a myriad of methods to troubleshoot and resolve this issue. Let's embark on the journey of resolving this inconvenience with step-by-step solutions.


Understanding the Issue

The Windows 10 welcome screen becoming a roadblock in your login process can stem from a variety of issues – software glitches, driver conflicts, or system errors. Tackling this problem head-on is essential to regain normal functionality and ensure a smooth user experience.

Methods to Resolve Windows 10 Stuck on Welcome Screen

1. Basic Troubleshooting Steps

Start with the fundamentals:

  1. Check all physical connections: Ensure that your keyboard, mouse, and other peripherals are properly connected.
  2. Restart your system: Sometimes, a simple restart can resolve temporary glitches.
  3. Verify keyboard and mouse functionality: Ensure that your input devices are functioning correctly.

2. Safe Mode Login

Booting Windows 10 in Safe Mode can help identify whether the issue is related to third-party applications or drivers. Follow these detailed steps:

  1. Restart your computer.
  2. Press the F8 key or Shift + F8 during the boot process.
  3. Select 'Safe Mode with Networking.'
  4. Once logged in, uninstall recently added applications to check for conflicts.

3. Update Graphics Drivers

Outdated or incompatible graphics drivers may contribute to login problems. Follow these detailed steps to update your graphics drivers:

  1. Right-click on the Start button and select 'Device Manager.'
  2. Expand the 'Display adapters' section.
  3. Right-click on your graphics card and choose 'Update driver.'
  4. Follow the on-screen instructions to complete the update.

4. Run System File Checker (SFC)

Corrupted system files can be a culprit. Execute the System File Checker with these step-by-step instructions:

  1. Open Command Prompt as an administrator.
  2. Type sfc /scannow and press Enter.
  3. Wait for the scanning process to complete and follow any on-screen instructions for repairs.

5. Reset Windows Update Components

Issues with Windows Update components can cause login problems. Reset them with these detailed steps:

Open Command Prompt as an administrator.

Type the following commands and press Enter after each:

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver

Restart your computer after executing the commands.

MyRecover: A Closer Look

MyRecover stands out as a comprehensive tool that surpasses conventional troubleshooting methods. Delve deeper into its features and recovery steps:

Features of MyRecover:

System File Repair: Identify and fix corrupted system files that may cause login issues.

Registry Cleanup: Ensure a clean and optimized Windows registry for enhanced performance.

Backup and Restore: Safeguard important data with MyRecover's backup and restore features.

User-Friendly Interface: Intuitive design for accessibility, even for users with minimal technical expertise.

Recovery Steps using MyRecover:

Download MyRecover from the official website and install it.

Launch the application and select 'Windows Recovery.'

Follow the on-screen instructions to repair system files and configurations.

Utilize additional features like registry cleanup and backup as needed.


Addressing the Windows 10 stuck on the welcome screen issue requires a systematic approach, and the methods outlined in this guide aim to provide effective solutions. Whether you opt for basic troubleshooting or leverage advanced tools like MyRecover, the key is prompt resolution for a seamless user experience.

Frequently Asked Questions

Q: How common is the issue of Windows 10 getting stuck on the welcome screen?

A: This issue is relatively common among Windows 10 users and can be caused by various factors.

Q: Can I use MyRecover for issues other than login problems?

A: Yes, MyRecover is a versatile tool designed to address a wide range of Windows-related issues.

Q: Are there any risks involved in updating graphics drivers?

A: While rare, updating graphics drivers may pose a minimal risk. Ensure you follow the manufacturer's instructions carefully.

Q: How long does the System File Checker (SFC) process take?

A: The duration of the SFC process depends on the size of your system files and the overall system performance.

Q: Can I run MyRecover on older versions of Windows?

A: MyRecover is primarily designed for Windows 10, but compatibility may extend to certain older versions. Check the official website for details.

Lori · Editor
Lori receives professional technical training since joining AOMEI, and aims at helping users troubleshoot problems on data recovery and protection. She focuses on simple, efficient and practical methods, and provides professional advice. Being able to help readers and users is her ultimate goal.