​​​​​​​USB Port Not Working? A Comprehensive Fix Guide

This in-depth article tackles the common but frustrating issue of USB ports not working. It extends beyond simple fixes, offering a detailed exploration of both basic and advanced troubleshooting techniques.


By Lori / Updated on February 20, 2024

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It's a scenario many of us dread: plugging a USB device into a computer and getting no response. A non-working USB port can significantly disrupt our workflow and access to essential devices. However, with the right approach, resolving this issue is within reach.


Understanding the Root of the Problem

Before diving into solutions, it's crucial to grasp why USB ports can fail. Factors range from simple software glitches to complex hardware failures, each requiring a different approach.

Basic Troubleshooting Steps

Let's start with some foundational steps to address the "USB port not working" issue.

  1. Restart Your Computer: Often, a simple system reboot can resolve the problem. It refreshes the operating system and eliminates any temporary glitches affecting the USB ports.

  2. Inspect the USB Port for Physical Damage: Look inside the port for any signs of damage or foreign objects that might obstruct the connection. If you find debris, gently remove it with a plastic tool or compressed air.

  3. Try a Different USB Device: To rule out device-specific issues, plug in another USB device. If the new device works, the problem lies with the original device, not the USB port.

Advanced Troubleshooting Techniques

When basic methods don't yield results, it's time to explore more complex solutions.

1. Updating Device Drivers

Outdated or corrupt drivers can often cause USB ports to malfunction. Here's how to update them:

  1. Open Device Manager: Right-click on the Start menu and select Device Manager.
  2. Navigate to USB Controllers: Expand the "Universal Serial Bus controllers" section.
  3. Update Drivers: Right-click on each USB controller and choose "Update driver." Select "Search automatically for updated driver software."

2. Adjusting Power Management Settings

Windows has a feature that saves energy by turning off USB ports. To disable this:

  1. Access Device Manager: As before, open Device Manager.
  2. USB Root Hub Properties: Find "USB Root Hub" in the list, right-click on it, and select "Properties."
  3. Power Management: Go to the "Power Management" tab and uncheck "Allow the computer to turn off this device to save power."

3. Performing a System Restore

If you suspect recent changes have caused the issue, a system restore can revert your system back to a previous state:

  1. Open System Restore: Type "Create a restore point" in the Windows search bar and open it. Click on "System Restore."
  2. Choose a Restore Point: Select a restore point from before the problem began.
  3. Follow the Instructions: Complete the restoration process as instructed by the wizard.

4. Considering Hardware Solutions

In cases where software fixes don't resolve the issue, the problem might be hardware-related. Professional assessment or considering a USB hub as a workaround might be necessary.

Data Recovery with MyRecover

Losing access to data due to a non-functioning USB port can be alarming. MyRecover offers a solution for retrieving lost files:

  1. Installation: Download and install MyRecover from its official site.
  2. Device Selection: Launch the application and select the malfunctioning USB device from the list.
  3. Scan for Recoverable Data: Allow MyRecover to scan the device. It will list recoverable files.
  4. Data Recovery: Select the files you wish to recover and choose a save location on your computer.

Preventive Measures and Maintenance

Maintaining your USB ports and devices can prevent issues:

  1. Regularly clean ports and connectors.
  2. Safely eject devices before unplugging.
  3. Keep your operating system and drivers updated.


While a non-working USB port can be a significant inconvenience, the methods outlined above offer a comprehensive approach to diagnosing and solving the problem. From basic checks to advanced troubleshooting and data recovery with MyRecover, these steps can help restore your USB functionality and ensure you stay connected.


Q1: Can USB ports wear out over time?

Yes, physical wear and tear from frequent use can degrade USB ports, leading to connection issues.

Q2: Why do my USB devices randomly stop working?

Intermittent issues can result from loose connections, power management settings, or driver conflicts.

Q3: Can a BIOS update fix USB port issues?

In some cases, updating the BIOS can resolve hardware compatibility issues, including those affecting USB ports.

Q4: How do I check if my USB port is enabled in BIOS?

Access your computer's BIOS setup (usually by pressing F2, F10, or DEL during boot) and look for options related to USB functionality to ensure ports are enabled.

Q5: What should I do if none of the solutions work?

If all else fails, the issue might be hardware-related. Consider seeking professional repair services or using an external USB hub as an alternative.

Lori · Editor
Lori receives professional technical training since joining AOMEI, and aims at helping users troubleshoot problems on data recovery and protection. She focuses on simple, efficient and practical methods, and provides professional advice. Being able to help readers and users is her ultimate goal.