Top 2 Ways to Recover Kaspersky Deleted Files

Kaspersky deleted files without asking for permission? Take a deep breath and calm down! Read this article below to learn how Kaspersky recovers deleted files.


By Ivy / Updated on May 9, 2024

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Kaspersky Deleted My Files without Asking for Permission

“I recently switched from Avast to Kaspersky cause many said it is good. But Kaspersky will delete the file which is not a virus at all and I can't stop it. Even worst, it does not put the file into quarantine, the file just poof, GONE!!! I cannot retrieve back the file. How do I recover files deleted by Kaspersky?”

Kaspersky Recover Deleted Files

This is a common question in Kaspersky antivirus, and fortunately, there are several ways you can try to recover Kaspersky deleted files. Before going deeper, to better understand this, it’s suggested to know the reasons for Kaspersky deleting files.

Why Kaspersky Delete Your Files?  

Kaspersky is well known in the cyber security industry for its powerful antivirus protection. It will remove the infected or dangerous files when they are detected, thus avoiding adverse effects on the operating system and protecting all user data and system files from devastating consequences.

That is why users are surprised to find out that Kaspersky deleted files without asking for permission. To prevent Kaspersky from deleting any secure files, you could disable the automatic deletion feature of this software or add it to the Kaspersky exclusions list. I’ll introduce them at the end.

How to Recover Kaspersky Deleted Files

No matter how Kapersky deletes virus-infected files, they will be put in the Recycle Bin folder. You could try to check this first. If deleted files are not in Recycle Bin, you still can try the following two ways:

① Recover deleted files by Kaspersky from Quarantine. It is a special storage space in Kaspersky for isolating and placing all detected harmful or suspicious files, from which users can recover important files deleted by Kaspersky. 

② Employ professional data recovery software. It will scan your disk thoroughly and search for all the deleted or lost files. You can then recover deleted files in Windows 11 and previous systems completely.

Way 1: Kaspersky Restore Deleted Files from Quarantine

In fact, the Quarantine and files inside it are saved in C:\ProgramData\Kaspersky Lab\AVP17.0.0\QB. You can directly access it through Windows File Explore. Or follow the steps below to restore Kaspersky deleted files.

Step 1. Open Kaspersky. Once it’s up and running, click More Tools at the bottom.

More Tools

Step 2. Click Quarantine at the left panel.


Step 3. You will then see all the backup copies of deleted or modified files. Select the desired files and click the Restore button. Or right-click it and select Restore from the drop-down menu.

Restore  Kaspersky  Deleted Files

Way 2: Recover Files Deleted by Kaspersky Antivirus using Software

Sometimes, you may find your files deleted by Kaspersky is not in Quarantine. In this way, you can rely on professional data recovery software like MyRecover to recover files deleted by Kaspersky. You can even preview files before recovery.

  • Have a high success rate and fast recovery speed.
  • Recover deleted X3F/JPG/SVG/HEIF images, AVI/MP4/MPG videos, DOC/DOCX/TXT/XLS documents, etc over 200 file formats.
  • Filter specific file types, such as images, videos, documents, audios, mails, etc. You can also set the date modified and size.
  • Keep the recovered files with their original file name, path, format, and quality, depending on the storage device you are using.
  • Support Windows XP, Vista, 7, 8, 10, Windows 11, and Windows Server.

In addition, the software does not require technical expertise and is friendly to novices, making the recovery process seamless. Please download this professional Windows data recovery software to have a try!

Download SoftwareWin 11/10/8/7/Server
Secure Download

Step 1. Launch this professional data recovery software - MyRecover. Hover the mouse over the drive saved deleted files before, and click Scan.


Step 2. It will run Quick Scan and Deep Scan automatically to find out all the deleted or lost files. To locate them quickly, use the Filter feature or go to the original location in the left panel.


Step 3. Select your desired files and then click Recover x files to recover files deleted by Kaspersky. You will then be asked to select a location. Please select a new location instead of the original location to prevent potential data overwriting.

Search for Word Files


  • The restore button will display the number of selected files and their full size. You can use it to determine the integrity of the recovered files.
  • You can recover Kaspersky deleted files for free, up to 500MB. Once exceeded, please upgrade to the advanced editions.
  • In addition, you still can use this software to recover files deleted by CCleaner, recover Avast deleted files, etc.

Preventive Measures to Avoid Kaspersky Deleting Files

As mentioned earlier, the main cause of Kaspersky's deleted files without asking is its automatic deletion feature. To avoid this, it’s wise to disable this feature or add secure files to exclusions settings. Also, there are some other tips worth trying.

1. Disable Kaspersky Automatic Deletion Feature

Open Kaspersky. Then, click the Settings icon, go to Interactive protection, and uncheck Perform recommended actions automatically.

Uncheck Perform Recommended Actions Automatically

2. Add Secure Files to Kaspersky Exclusions

Go to the Kaspersky Settings window. Click Additional and select Threats and Exclusions. Then, scroll down to Exclusions, click Manage exclusions or Specify trusted applications. You can then add files or software you think it’s safe.


3. Run Antivirus Software Regularly

Kaspersky only deleted virus-infected files. So you can choose to scan your disk regularly using reliable antivirus software, such as Windows Defender or third-party ones, and be sure your files are always safe.

4. Backup Your Files Automatically

Backing up files automatically is always a good choice to keep your files safe. To make it, you need Windows backup software, such as Backup and Restore, AOMEI Backupper Standard, etc. You can enable them and set a scheduled task, such as daily backup, weekly backup, and more.

File Backup

Frequently Asked Questions

Q1: Where does Kaspersky store backup files?

Kaspersky will create backup copies of the deleted or disinfected files beforehand and save them in the folder C:\ProgramData\Kaspersky Lab\KES\QB.

Q2: Are deleted files permanently gone?

The deleted files will be moved to the Recycle Bin folder first. But if your files are very large or you use Shift + Delete keys, your files will bypass the Recycle Bin folder and be deleted permanently. Even so, your files are still on the disk if you don’t overwrite them.

Q3: How to recover permanently deleted files?

In fact, permanently deleted files are just hidden because Windows only deletes their reference paths. You can employ a professional data recovery software like MyRecover to get them back quickly.


Data loss can be a distressing experience, but with the help of Kaspersky's Quarantine feature and MyRecover, a professional data recovery software, you can recover Kaspersky deleted files easily and quickly.

Remember to act promptly after data loss to increase the chances of successful recovery. By following the preventive measures mentioned in this article, you can safeguard your data from potential threats in the future.

Ivy · Editor
Ivy is an editor of AOMEI Technology, she covers backup & restore,hard disk & partitions management and cloud files transfer and so on for AOMEI. She is an outgoing girl and enjoys helping people find solutions to their problems. She loves traveling, eating, reading and so on. She usually hangs out with friends at her leisure time.