Comprehensive Guide to Fix 'Word Not Responding' Issues

This article offers an in-depth exploration of methods to resolve the 'Word not responding' error in Microsoft Word. It provides step-by-step instructions for each solution, an overview of the MyRecover tool with detailed recovery steps.


By Lori / Updated on January 26, 2024

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The 'Word not responding' error can disrupt your workflow and cause significant inconvenience. Microsoft Word, despite being a robust word processing tool, is prone to such issues. This guide will provide you with detailed, step-by-step methods to resolve this problem, explore the features of MyRecover for document recovery, and share preventive measures for a smoother Word experience.

Word Files

Understanding the 'Word Not Responding' Error

The 'Word not responding' error can be attributed to various factors, including software glitches, hardware limitations, or external conflicts. Identifying the specific cause is essential to apply the most effective solution.

Method 1: Basic Troubleshooting Steps

When faced with a 'Word not responding' error, starting with basic troubleshooting can often yield quick results.

Step 1: Restart the Program

  • If Word is frozen, press Ctrl + Alt + Del and select Task Manager.
  • Find Microsoft Word in the list, select it, and click 'End Task'.
  • Wait a few seconds, then reopen Word.

Step 2: Check for Updates

  • Open Word, go to File > Account.
  • Under Product Information, select 'Update Options', then 'Update Now'.
  • Let Word install any available updates.

Method 2: Disable Add-Ins

Add-ins can enhance Word's functionality, but they can also cause conflicts.

Step 1: Open Word in Safe Mode

  • Close Word.
  • Hold the Ctrl key and click on the Word shortcut.
  • Click 'Yes' when prompted to start Word in Safe Mode.

Step 2: Disable Add-Ins

  • In Safe Mode, go to File > Options > Add-Ins.
  • At the bottom, beside 'Manage:', select 'COM Add-ins', and click 'Go'.
  • Uncheck add-ins to disable them, click 'OK', and restart Word normally.

Method 3: Repair Word Documents

Corrupt documents can cause Word to stop responding.

Step 1: Use Open and Repair

  • Open Word (in normal mode).
  • Go to File > Open, browse for the problematic document.
  • Click the dropdown arrow next to the Open button and select 'Open and Repair'.

Method 4: Repair Office Installation

Issues with the Office suite can affect Word's performance.

Step 1: Access Control Panel

  • Press Windows Key + R, type 'control', and press Enter.
  • Go to Programs > Programs and Features.
  • Find Microsoft Office in the list, right-click it, and choose 'Change'.

Step 2: Repair Office

  • In the dialog box, choose either 'Quick Repair' or 'Online Repair'.
  • Click 'Repair' and follow the on-screen instructions.

Method 5: Checking System Resources and Performance

System resources can impact Word's functionality.

Step 1: Monitor System Resources

  • Press Ctrl + Shift + Esc to open Task Manager.
  • Look for high CPU or memory usage that might be affecting Word's performance.

Step 2: Perform a Clean Boot

  • Type 'msconfig' in the Windows search bar and press Enter.
  • In the System Configuration window, select 'Selective startup' and uncheck 'Load startup items'.
  • Go to the 'Services' tab, check 'Hide all Microsoft services', and then click 'Disable all'.
  • Click 'OK' and restart your computer.

Understanding MyRecover: A Lifesaver for Corrupt Documents

MyRecover is a specialized tool for recovering Word documents that have become inaccessible, corrupt, or accidentally deleted.

Features of MyRecover

  • Deep Scan Technology: Effectively locates recoverable data within damaged files.
  • Preview Capability: Enables previewing of recoverable content before the recovery process.
  • Intuitive User Interface: Simplifies the recovery process for all user levels.

Recovery Steps Using MyRecover

  1. Launch MyRecover: Open the application and choose the drive where the damaged file is located.
  2. Initiate Scan: Click on 'Scan' to start the process. The software will search for recoverable files.
  3. Preview and Recover: After the scan, preview the files and select the ones you need to recover. Choose a safe location to save these files and click 'Recover'.

Preventing Future 'Word Not Responding' Issues

Preventive measures can significantly reduce the likelihood of encountering 'Word not responding' errors.

  • Regularly update Microsoft Word and Windows.
  • Avoid opening documents from untrusted sources.
  • Keep your computer free from viruses and malware.
  • Manage add-ins carefully, only keeping those that are essential.
  • Regularly back up important documents.


'Word not responding' is a solvable issue with the right approach. From simple restarts to using advanced tools like MyRecover, there are various ways to address this problem. Regular maintenance of your software and hardware can also prevent such issues from arising in the future.


Can a virus cause 'Word not responding' errors?

Yes, malware or viruses can interfere with Word's functionality, leading to such errors.

How often should I update Microsoft Word?

Regularly check for updates, as Microsoft frequently releases patches and new features that can improve stability.

Can large documents cause Word to stop responding?

Yes, very large or complex documents can strain resources, potentially causing Word to freeze.

Should I always use Safe Mode to troubleshoot Word issues?

Safe Mode is a great starting point as it disables add-ins and custom settings that might be causing the issue.

Is it necessary to use third-party recovery tools like MyRecover?

While not always necessary, tools like MyRecover can be invaluable for recovering data from severely corrupt or damaged documents.

Lori · Editor
Lori receives professional technical training since joining AOMEI, and aims at helping users troubleshoot problems on data recovery and protection. She focuses on simple, efficient and practical methods, and provides professional advice. Being able to help readers and users is her ultimate goal.